How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Admin Area

296 Ideas Found. Showing page 1 of 15.


Ability to Hide Inactive Clients

I know we can deleted them, but then we lose all their history, invoices, trouble tickets, notes, etc, and many of these customer's will either come b...

  • Completed
Allow customer to renew hosting product at any time

Right now if the customer would like to renew their hosting early, they have to contact us because there is no option to renew for web hosting in WHMC...

  • Completed
Domain name transfer management request

Hello,I know WHMCS has made strives not long ago to do an update to the way it handles domain name transfers. From what I see, what was added was a n...

  • Completed
232 Votes
Dependent Configurable Options

When you're offering dedicated servers, you are more than likely to have an endless list of configurable options for the customer to build his server...

218 Votes
Selecting Server Location

Ok i was wondering about if in the server area add a third category called location. With this we can create one group of products and give the client...

195 Votes
Expense - Balance Feature

I don't mean Quickbooks, or Freshbooks, or similar, but the ability to enter expenses (Our Hosting fees, Our Domains payments, our scripts renewals, e...

165 Votes
Updating Client Currency on Account - Invoicing Retained with Old Currency.

If a client requests us to switch their currency on their account, that all previous invoicing remain in the old currency and new invoices will be sho...

155 Votes
Sales Call Scheduler

We would like this type of functionality. We also like to call our customers a few times per year, and also have been just putting a 'NOTE' in, but w...

151 Votes
Configurable "thank you" page / order completed

A configurable, WYSIWYG-editable (like email templates, complete with variables) "thank you" page for completed orders.This is a good place...

149 Votes
Quote Generator

I think it would be possibly the most revolutionary feature you have added yet, for web designers in quote tools, if you created an Instant Quote Gene...

145 Votes
Ability to stop sending payment reminder emails for specific clients

Right now we can disable sending overdue notices on a per client basis. Using the "Don't Send Overdue Emails" option in the client profile.W...

129 Votes
e-mail template preview

WHMCS offers no way of checking to see how an e-mail will look once you've edited it, short of making a fake account or waiting until a customer recei...

121 Votes
Ability to create extra tabs in the Admin Clients Summary

At times, there is need for additional information to be viewable from the Clients Profile which can allow, by means of editable template, the ability...

98 Votes
add custom client fields for sub-accounts too

As written in subject, would be nice and with high business needs to add the custom client fields also for their sub-accounts... right now is availabl...

78 Votes
Custom field with upload file

We would like the opportunity to have a field in order to upload a file (like an image for example). Often in the order of some products we need to ha...

69 Votes
I want to be able to edit my WHMCS Support Ticket Priorities.

When a client opens a support ticket, they can choose Priority, High, Medium, Low. I want to add Urgent, Critical, etc.

68 Votes
Report generator

This was suggested by user Tommy Kokko in another thread, and WHMCS Chris suggested opening a new thread to discuss it, so I'm going to do it :)Why n...

67 Votes
Custom Service Status

Sometimes we need more than just hosting based order status. We don't always sell hosting products/services with WHMCS. ;)It would be great if WHMCS c...

65 Votes
Bring Back 'Monthly New Orders Income' Report Table

Hi,I always used to use the 'monthly new orders income' table to give me a quick overview of the amount invoiced from new orders over the year to give...

  • Declined
64 Votes
Disable Autocomplete / AutoFill across WHMCS Admin

This topic has already unfortunately been broached on a smaller issue for the SMTP fields in settings, but there is an annoying issue across all of th...

64 Votes
admin only knowledgebase system in WHMCS

Hi, we need a way to use the knowledgebase for inside information / admin only.We want to use some of the articles in the knowledgebase without lettin...

63 Votes
Client group discount policy per product

The client groups that exists now if you assign a discount it will be applied to all products.I would like to have the ability to have different disco...

62 Votes
Allow State/Region Overrides

HelloWe all expect to see in near future a way to override States\Region on WHMCS and not need to replace those files on every minor updates.States ar...