How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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Admin Area

284 Ideas Found. Showing page 1 of 15.


Ability to Hide Inactive Clients

I know we can deleted them, but then we lose all their history, invoices, trouble tickets, notes, etc, and many of these customer's will either come b...

  • Completed
Allow customer to renew hosting product at any time

Right now if the customer would like to renew their hosting early, they have to contact us because there is no option to renew for web hosting in WHMC...

  • Completed
Domain name transfer management request

Hello,I know WHMCS has made strives not long ago to do an update to the way it handles domain name transfers. From what I see, what was added was a n...

  • Completed
138 Votes
Ability to stop sending payment reminder emails for specific clients

Right now we can disable sending overdue notices on a per client basis. Using the "Don't Send Overdue Emails" option in the client profile.W...

12 Votes
Allow CIDR notation in "API IP Access Restriction"

This would be extremely useful for IPv6

30 Votes
Make Reason for Cancellation Request optional

I don't see the point in forcing users to enter a reason for cancelling their product.If a customer has had a bad experience, it will only anger them...

3 Votes
Search Functionality on Promotions Page

Hello,It is very difficult to search for any specific promo code. For example : If I need to duplicate a promocode from the expired promo code list, i...

7 Votes
Add a hook for admin login like ClientLoginShare so authentication can be done elsewhere

Would be useful for authenticating administrators via an active directory server or elsewhere. This would come in handy in a corporate environment.

176 Votes
Expense - Balance Feature

I don't mean Quickbooks, or Freshbooks, or similar, but the ability to enter expenses (Our Hosting fees, Our Domains payments, our scripts renewals, e...

225 Votes
Dependent Configurable Options

When you're offering dedicated servers, you are more than likely to have an endless list of configurable options for the customer to build his server...

148 Votes
Configurable "thank you" page / order completed

A configurable, WYSIWYG-editable (like email templates, complete with variables) "thank you" page for completed orders.This is a good place...

64 Votes
admin only knowledgebase system in WHMCS

Hi, we need a way to use the knowledgebase for inside information / admin only.We want to use some of the articles in the knowledgebase without lettin...

59 Votes
Allow State/Region Overrides

HelloWe all expect to see in near future a way to override States\Region on WHMCS and not need to replace those files on every minor updates.States ar...

66 Votes
Report generator

This was suggested by user Tommy Kokko in another thread, and WHMCS Chris suggested opening a new thread to discuss it, so I'm going to do it :)Why n...

147 Votes
Quote Generator

I think it would be possibly the most revolutionary feature you have added yet, for web designers in quote tools, if you created an Instant Quote Gene...

153 Votes
Sales Call Scheduler

We would like this type of functionality. We also like to call our customers a few times per year, and also have been just putting a 'NOTE' in, but w...

120 Votes
Ability to create extra tabs in the Admin Clients Summary

At times, there is need for additional information to be viewable from the Clients Profile which can allow, by means of editable template, the ability...

7 Votes
MarketConnect - better Billing History descriptions

Can we have better descriptions in the MarketConnect "Billing history" so we can see what the orders relate to - so for SSL's and Sitelock -...

75 Votes
Custom field with upload file

We would like the opportunity to have a field in order to upload a file (like an image for example). Often in the order of some products we need to ha...

4 Votes
Possibility for Language Variables in Configarray for Modules

I would like to have the possebility to be able to define language strings for Friendlyname and Description in Configarray for Custom modules. Everyth...

8 Votes
Remove "Operator" label from the list of open tickets

I'd like to see this new "Operator" part of the list of open tickets gotten rid of.Just leave the Clients name that links to their profile a...

0 Votes
Block ASN or wildcard hostnames

I am experiencing anomalous logins from multiple GCP IPs. I would like to be able to Block their ASN or wildcard hostnames.ThanksBest Regards,--Giora

6 Votes
Custome Product Types

Can we customize the product types so we can expand on what we are able to offer for products? I LOVE the platform but it is too much pigeon-holed int...