How can we improve WHMCS?

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153 Votes
Whatsapp Client Notifications

Is it possible this way that a customer who registers the domain or a service gets an auto message in their Whatsapp and renewal notice also in the wh...

134 Votes
Ability to exclude configurable options from promotion discounts.

Have had issues with promo codes also discounting cPanel or additional IP's instead of just the product we wish to discount. There seems to be no iss...

101 Votes
Expense - Balance Feature

I don't mean Quickbooks, or Freshbooks, or similar, but the ability to enter expenses (Our Hosting fees, Our Domains payments, our scripts renewals, e...

98 Votes
Ability to create extra tabs in the Admin Clients Summary

At times, there is need for additional information to be viewable from the Clients Profile which can allow, by means of editable template, the ability...

97 Votes
Dependent Configurable Options

When you're offering dedicated servers, you are more than likely to have an endless list of configurable options for the customer to build his server...

95 Votes
Product Recommendations at Checkout

As a Product Provider, I would like the ability to enable a "Product Recommendation" at checkout. Where for example, if a client purchases a...

93 Votes
Support Ticket Timers

We should have the ability to implement timers, just like Ubersmith.. should we need to follow up with a client (sales lead) and or support maintenanc...

36 Votes
Customise Domain Sync batch size above 50

We have 6000+ active domains right now. With the domain sync cron set to run every hour (the most frequent available setting) and syncing 50 domains o...

111 Votes
Quote Generator

I think it would be possibly the most revolutionary feature you have added yet, for web designers in quote tools, if you created an Instant Quote Gene...

8 Votes
More API functions for Licensing Addon

I am writing this request to suggest that some serious consideration for the License Addon needs updates.I would like to see:* Expanded API to allow m...

63 Votes
Square payment processor integration

Square (https://squareup.com/) is a payment processing company that has been on the rise for a while. It would be great if you could allow for them to...

36 Votes
Add Configurable Options to Bulk Pricing Updater

Currently in order to update product prices for existing clients with configurable options we have to specify the "Current Price" for every...

0 Votes
Option for customers to hide or archive cancelled services

Active and longer term customers can get quite a list of services that are cancelled.Sometimes this bothers them and they would rather not see a servi...

25 Votes
Custom Invoice Status

We'd like WHMCS to have customizable invoice statuses, for reporting purposes, such as Overdue, Collections, Bad Debt and such. I saw another topic wi...

3 Votes
Braintree Payment Gateway

I recommend adding Braintree Gateway that uses their Braintree vault. There is now no third party that has a braintree module that utilises the vault....

3 Votes
Coupons marked as used upon payment

Would be great to make WHMCS promotional codes / coupons be marked as used once they really are, I mean, when a code its entered by a client and an or...

0 Votes
create invoice API - add parameter for Product ID or custom field with product SKU

HI,in the create invoice API we cn only use a description, but its very important to be able to identify products that exist in WHMCS, I sugest that t...

0 Votes
Display order processing animation after clicking Complete Order

Re-attaching the idea which was added by Mr. Jeremy! Since the feature said to be available from v7.6, asking if this is available now. Since I'm unab...

0 Votes
Remove "Close Window" link from bottom of printable reports

As an admin, I do not wish to display the "Close Window" link on reports when printing them.The link is not useful when printing the report...

  • Reporting
  • No Comments
3 Votes
Support new upcoming decline codes for VISA/MasterCards

Starting in February 2022 Moneris/MasterCard/VISA will send new decline response codes and will charge fees starting in April for repeated CC charging...

  • Payments/Billing
  • No Comments
3 Votes
Coupons marked as used upon payment

Would be great to make WHMCS promotional codes / coupons be marked as used once they really are, I mean, when a code its entered by a client and an or...

0 Votes
Automatically withdraw referral commission to credit

This would be very usefull for recurring commission to customer that prefer to get credit on account that to get paid.

  • Automation
  • No Comments
0 Votes
Recurring Invoices

As a user I find Billable Items a clunky way of dealing with custom billing situations. Additionally I'd like to see billable items included in all in...

  • Payments/Billing
  • No Comments
3 Votes
Contact Custom Fields

Firstly this idea is different from: https://requests.whmcs.com/idea/contact-custom-fieldsWhen paying via WHMCS integrated Credit Card and also when c...

  • Client Area
  • No Comments
3 Votes
New card types: Elo, Aura, Hipercard, Hiper

Add new Accepted Credit Card Types in WHMCS admin so we can process credit card payments in other brands, new types should be supported:Please add thi...

  • Payments/Billing
  • No Comments
0 Votes
create invoice API - add parameter for Product ID or custom field with product SKU

HI,in the create invoice API we cn only use a description, but its very important to be able to identify products that exist in WHMCS, I sugest that t...

0 Votes
Improvements to the file management downloads UI

Hi,There are few issues with the file management downloads UI that need to be improved in my opinion:1. WHMCS should block a `Manual FTP Upload to D...

  • Admin Area
  • No Comments
0 Votes
Display order processing animation after clicking Complete Order

Re-attaching the idea which was added by Mr. Jeremy! Since the feature said to be available from v7.6, asking if this is available now. Since I'm unab...

Ability to download PDF invoices in admin language

Hello,As an admin, I would like to be able to download PDF invoices in my admin language.For example, if my admin language is English, I would like to...

  • Completed
  • Admin Area
[aWHMCS] Add Clients

It would be very beneficial to every one if aWHMCS could add clients.

  • Completed
  • Mobile App
Android App - Ticket Display

In the Android App, since you can only display a maximum of 20 response for each ticket, why not display the most recent 20 responses instead of the o...

  • Completed
  • Mobile App
New Boxed Style for Knowledgebase Home

DearThe knowledge base should be improved and has had the same format for quite some time, and as whmcs has already raised its values some time ago, i...

  • Completed
  • Support
Ticketing System should obey RFC 3834 regarding auto-responses

The ticketing system should obey RFC 3834 and not auto-respond to mails coming in that are themselves auto-responses as indicated by the headers:Auto-...

  • Completed
  • Support
Disable or edit Security Questions by user or globally

Many users don´t remember the answer and call for support.. but i can´t reset, disable or edit from Admin.... and it is really annoyng i have to:a) gi...

  • Completed
  • Clients
"Test Email" button so we can get the email ourselves before clients get the emails

Can we have a "Test Email" button so we can get the email ourselves before clients get the emails?In this way we can spot errors before send...

  • Completed
  • Email
WHMCS 'child themes' in WordPress style to make upgrades less work

WordPress implements a feature called Child Themes to allow changes to be kept separate from the core files. When an upgrade is made, the core files...

  • Completed
  • Client Area
Bootstrap 4 Support

Update WHMCS to Bootstrap 4 instead of 3.3.7.

  • Completed
  • Client Area
Select several contacts when opening a ticket

Hi, When we open a ticket on behalf of a client we can select one contact that the ticket will be open on (sadly he will be CC on the ticket ant the t...

  • Completed
  • Admin Area