WHMCS Feature Requests - Ability to exclude configurable options from promotion discounts.

Iustyna Adamaszek commented 1 month ago

What about this function ? i need this

KORAY ERDAL commented 2 months ago

I hope you will implement the development as soon as possible.

Evolve Web Hosting commented 2nd July

At 290 votes, how many more does it need to get put on the roadmap @whmcs?

Shawn Ort commented 6th June

We would like the ability to provide a discount for a configurable option for example storage instead of having to provide the discount for the entire product.

It's odd that we can do this for upgrade orders but not for renewal orders isn't it?

Michel commented 9th April

Wow 11 years ago and still no solution for this.

Carla Coleman commented 1st December 23

Where is this at? It's a necessary function of promotions. We really need to be able to add promotions that do not apply to config options/addons. It's a basic feature - it needs to be implemented ASAP. Without it promotions are basically useless.

Websavers commented 12th November 23

We would like to see this implemented as well. The option to exclude all configurable options would also work fine for us.

Host Namaste commented 23rd February 23

Hello WHMCS Team,

Can you guys please provide an update on this? This is very important for us.

Awaiting for your response.

Regards,

Diego Benavente commented 24th January 23

Any updates on this, we can't make promotions due to the fact that licenses are also included.

Tyler Sullivan commented 1st September 22

Same issue causing my business to lose out on money with me not being able to run promotions without charging for IP’s.

Daniel Draga commented 16th May 22

We are still waiting for this feature. We cannot make big discounts for servers because they apply to licenses and IP addresses as well. We should be able to exclude the configurable options from the promotion.

Roy Randolph commented 8th September 21

Thumbs up here for Excluding all configurable options would be sufficient from my side as well.
And I believe this would help to get this added at least to WHMCS 8.4

Thirunarayanan Dhandapani commented 8th July 21

This is a very basic requirement and wondering why it is not available after all these years. I have been banging my head to try a workaround for the past couple of days & still banging : (

Official Response

WHMCS commented 13th April 21

In WHMCS, configurable options are part of the product price rather than a separate amount which makes this request technically more difficult. Is excluding all configurable options sufficient to address this request, or do you need the ability to choose individual configurable options for exclusion?

Thanks!

Natan Ray commented 13th April 21

Hello, at last thanks for your reply. We have been waiting for many years for your reply on this issue. We required "exclusion" of configaration price from discounts.
Hope this will be implemented soon.

AzeDK commented 13th April 21

Yes, excluding all configurable options is sufficient to address this request.

Joao Graca commented 13th April 21

Hello. We need to apply the promotions to the product original price, excluding ALL the configurable options. For example, if the customer purchases a product that costs 100 and choose configurable options that cost 20, a 10% promotion would be calculated as follows: (1 - 0.10) * 100 + 20 = 110 This would be very useful for many of us. Please implement this! Thank you.

EntirelyDigital commented 13th April 21

I would say that the product option to simply exclude any configurable option from the promotion/discount is good enough. This would be especially important for billing resellers of cpanel for example - offering a discount on the base plan but not on the number of cpanel accounts they are being charged for (/account cpanel licensing costs)

R-n-R commented 13th April 21

This is a great idea, but I think the Admin should have the say-so-over if Configurable Options are to be discounted or not. There are times, we want to pass the discount to them, and I can see other times one would not. Please give the Admin the option, please.

Tony Holloway commented 13th April 21

This issue could be easily solved by addressing the real problem that WHMCS does not line item configurable options like every other host billing software does. By implementing line items on the invoice for configurable items you solve the following issues:
1. Being able to create coupon codes that only effect those items and or exclude
2. Being able to individual discount an item manually to provide a discount to the customer or meet a price target.
3. Being able to charge tax on a item directly as required by law in many states and countries. (i.e. TN requires tax be charge on leased software, but not other items)
4. Reporting - Being able to run reports easier on configurable items. i.e. How many raid cards do I have being billed and what is that item generating in sales.

Official Response

WHMCS commented 14th April 21

Hi Tony,
Creating individual line items in invoices for each configurable option would be a significant change. If you believe that would be an improvement, that should be submitted as a feature request in its own right to allow others the chance to comment and vote.
Thanks

Clinton Gorman commented 23rd June 21

If you could create a checkbox on the edit coupon page that says: exclude configurable options from discount

that would be a huge step forward. This would solve the problem for a lot of users in this feature request. My problem definitely.

I was hoping to see this in 8.2

Clinton Gorman commented 23rd June 21

"Is excluding all configurable options sufficient to address this request" - yes for me!

Thirunarayanan Dhandapani commented 8th July 21

Excluding all options would suffice for me. This itself would be a great relief for many users I suppose.

Sebastien commented 19th July 21

Excluding all configurable options would be sufficient from my side too.

Evolve Web Hosting commented 14th January 21

Any movement yet?