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Ability to exclude configurable options from promotion discounts.

  • frhost shared this idea 13 years ago
  • Payments/Billing
  • 58 Comments


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Have had issues with promo codes also discounting cPanel or additional IP's instead of just the product we wish to discount. There seems to be no issue if it was a separate product, but configurable options always seem to get discounted too.
Merged Ideas
    Apply discounts only to products (not add ons)
    Would be great have an option who determine if the discount must be applied to the whole order or only to the product, i.e. Dedicated server = $199.95cPanel addon = $30invoice total = $229.95invoice total with a 10% discount promo = $206.95if the discount would be applied only to the product, the invoice total:Dedicated Server = $199.95Dedicated Server with a 10% discount = $179.95cPanel addon = $30invoice total = $209.95

75 Comments

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Great suggestion. We run https://www.hairstyleanalysis.org/ and configurable options really need this level of flexibility for promotions.
This would help teams that sell creative or design services through WHMCS. For example, a studio using https://ai-interior-design.net/ to generate quick room concepts may need a promotion to apply to the base design package without discounting every configurable add-on.
This would be really valuable for teams selling AI-powered creative tools through WHMCS. For example, services like https://www.happy-horse.net that offer AI video generation need the ability to apply discounts only to the base subscription plan, not to add-on render credits or premium feature options. Without this, running any promotion ends up discounting everything, which is hard to control financially.
This would help teams selling AI 3D or product visualization services. A tool like https://copilot3d.net/ can generate quick text-to-3D and image-to-3D previews, so configurable options often need separate pricing and discount handling.
This would also help teams that sell more visual or creative services through WHMCS. For example, a studio using https://trellis-2.net to create quick 2D to 3D concept previews may need discounts to apply only to the base service, not every configurable option in the order.
Really useful feature for edge cases like puzzle games bundles. I run the arcade site https://block-breaker-game.com/ and needed this for handling break-out level packs with promo exclusions. Hope it gets prioritized.
This would be really helpful for managing promotional pricing. Speaking of useful tools, I recently found a great free financial planning calculator at https://coastfirecalculator.io/ that helps with retirement planning and budgeting.
Hi all,
Can we confirm this is being actioned?
Per standard business logic, the current behavior is incorrect and should be treated as a defect, not a feature.
What about this function ? i need this
I hope you will implement the development as soon as possible.
We would like the ability to provide a discount for a configurable option for example storage instead of having to provide the discount for the entire product.

It's odd that we can do this for upgrade orders but not for renewal orders isn't it?
Where is this at? It's a necessary function of promotions. We really need to be able to add promotions that do not apply to config options/addons. It's a basic feature - it needs to be implemented ASAP. Without it promotions are basically useless.
We would like to see this implemented as well. The option to exclude all configurable options would also work fine for us.
Hello WHMCS Team,

Can you guys please provide an update on this? This is very important for us.

Awaiting for your response.

Regards,
Any updates on this, we can't make promotions due to the fact that licenses are also included.