Have had issues with promo codes also discounting cPanel or additional IP's instead of just the product we wish to discount. There seems to be no issue if it was a separate product, but configurable options always seem to get discounted too.
Merged Ideas
Apply discounts only to products (not add ons)
Would be great have an option who determine if the discount must be applied to the whole order or only to the product, i.e. Dedicated server = $199.95cPanel addon = $30invoice total = $229.95invoice total with a 10% discount promo = $206.95if the discount would be applied only to the product, the invoice total:Dedicated Server = $199.95Dedicated Server with a 10% discount = $179.95cPanel addon = $30invoice total = $209.95
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With an average of about 7 votes per year, this suggestion has not yet made it on to our roadmap. Thanks for your vote, I'm sure if others share your desire for this feature that could change in future!
It's definitely a problem and should be included regardless of the amount of upvotes here in my opinion.
An example is an SSL certificate with an Install. During the order, I think most don't want to discount the install and in the case of using the SSL Store module where they renew 30 days early, the Install charge would be in sync to renew at that same time.
It'd very useful
https://requests.whmcs.com/topic/hook-for-adding-discount-code
You cannot even select what (configurable) products get a discount or not.
Though this should be so easy to solve. Just create, in case of the "configurable options", a simple button (which you click) to include or exclude the configurable options for/from the discount coupon.
How hard can that be?
I even created a simple mockup of how it should look in the admin panel of WHMCS, check screenshot (last option).