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Ability to exclude configurable options from promotion discounts.

  • frhost shared this idea 11 years ago
  • Payments/Billing
  • 48 Comments


276 Votes
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Have had issues with promo codes also discounting cPanel or additional IP's instead of just the product we wish to discount. There seems to be no issue if it was a separate product, but configurable options always seem to get discounted too.
Merged Ideas
    Apply discounts only to products (not add ons)
    Would be great have an option who determine if the discount must be applied to the whole order or only to the product, i.e. Dedicated server = $199.95cPanel addon = $30invoice total = $229.95invoice total with a 10% discount promo = $206.95if the discount would be applied only to the product, the invoice total:Dedicated Server = $199.95Dedicated Server with a 10% discount = $179.95cPanel addon = $30invoice total = $209.95

64 Comments

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Alaa Bektash commented 16th March 20
It is very important function , without this function the promotion feature will be useless totally
JackRabbit commented 25th December 19
I'm still losing money because of this problem.
Natan Ray commented 25th December 19
Hope WHMCS will include this function in v7.9.
Evolve Hosting commented 25th December 19
Any update for this? We're having to switch every configurable option over to an addon now so that we can run sales and not discount every single option and it's not an easy thing to do. 58 votes is a lot more than many of the other implemented requests here.
Natan Ray commented 28th October 19
Recently we are also facing the same issue with whmcs. And we are unable to exclude configuration from discount.
Evolve Hosting commented 9th October 19
I would vote 1000 times for this if I could. Your competitors have this and we really should have the option to include / exclude configurable options when creating a promo code. It took me awhile to find this topic again and so I'd guess there aren't enough votes because this request feature of the WHMCS site is hard to navigate.
Evolve Hosting commented 21st June 19
I would like to see this added too. It's very common that an install fee or other configurable option is a part of the service and shouldn't be discounted. I think on the promo code setup page, a check box could be added that says 'exclude configurable options' from discount being applied. Fingers crossed to see this sooner rather than later.
Tony Holloway commented 5th March 19
It is possible to do this with hooks, the real problem is they way the hooks display the price the end user that we have to highly edit the cart template just to get a view that makes sense when using a hook to run some promotions.
TW Ku commented 1st March 19
Just about to submit a request and found that this useful feature had been requested since 6 years ago. 6 YEARS.
Official Response
WHMCS commented 5th March 19
Hi there,
With an average of about 7 votes per year, this suggestion has not yet made it on to our roadmap. Thanks for your vote, I'm sure if others share your desire for this feature that could change in future!
Mark Grindey commented 5th March 19
I think this should be a deafult option regardless of votes due to the fact every large hosting company can do this on their systems. Why shouldn't one if the most popular hosting automation platforms not.
Max Podkidkin commented 8th August 19
I completely agreed!
JackRabbit commented 18th September 19
I'm giving free domains as a promotion when signing up. But because I can't choose to exclude the addons, I have to give id protection away for free too.

It's definitely a problem and should be included regardless of the amount of upvotes here in my opinion.
Sebastien commented 4th February 19
We should have a way to not apply the promocode to the configurable options. This design choice is killing some basic products setup and promotion as we often want to apply the promo to the product only...
Evolve Hosting commented 27th July 18
I think this could be done with an additional check box asking whether or not the discount is applied to configurable options. It is an extremely useful feature. Especially when site owners want to have the add on synced with the parent product during renewal so they create a configurable option instead of an add on.

An example is an SSL certificate with an Install. During the order, I think most don't want to discount the install and in the case of using the SSL Store module where they renew 30 days early, the Install charge would be in sync to renew at that same time.
Anderson Pereira commented 18th July 18
Talking about discounts, folks please take a look at this new hook request.

It'd very useful

https://requests.whmcs.com/topic/hook-for-adding-discount-code
James commented 16th July 18
any progress on this WHMCS?
SkyHosting commented 3rd July 18
We need this option promptly
Michel L. commented 2nd August 16
The more I think about this issue, the more I think WHMCS is becoming outdated or isn't really that smart piece of software.
You cannot even select what (configurable) products get a discount or not.

Though this should be so easy to solve. Just create, in case of the "configurable options", a simple button (which you click) to include or exclude the configurable options for/from the discount coupon.

How hard can that be?

I even created a simple mockup of how it should look in the admin panel of WHMCS, check screenshot (last option).