Curt Cannon
shared this idea
4 years ago
1
Votes
In the Android App, since you can only display a maximum of 20 response for each ticket, why not display the most recent 20 responses instead of the oldest?
That way if a ticket has ongoing back and forth dialog, I can answer it in the app. As it is now, for tickets with more than 20 responses, I have to leave the app and login to the website to see the most recent response and reply to it.
Thanks!
That way if a ticket has ongoing back and forth dialog, I can answer it in the app. As it is now, for tickets with more than 20 responses, I have to leave the app and login to the website to see the most recent response and reply to it.
Thanks!
Featured Comment
I'm pleased to advise this is something we have implemented in the new version of of mobile app.
Please check out the Technical Preview and share your feedback during the development of the new app: https://www.whmcs.com/mobile