Sean Kimball
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3 days ago
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Submitting support tickets is a giant hassle if you have MFA / 2FA enforced for admins - support cannot log in.
Fix support logins by allowing us to disable MFA on specific admin accounts.
Fix support logins by allowing us to disable MFA on specific admin accounts.
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Admins in the Support Operator role can certainly login to the admin area with two factor authentication enabled.
You can also make two factor optional for admins: https://docs.whmcs.com/system/authentication/authentication-tutorials/require-2fa/
Does that meet your needs?