Delay invoice creation and pro-rata calculation until order is accepted.
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Simon Rice shared this idea 5 days ago
- Payments/Billing
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Hi,
We are an ISP and are seeking to use WHMCS to provide a front end for customer to order new services and for pro-rata and ongoing monthly billing. Some services are provisioned straight away however a majority of services are not. Some of these services including number porting and broadband access services that require construction and configuration that could take a few days or several weeks. Service is not billable until carrier works are complete.
When a customer (or admin) creates an order, this triggers the immediate creation of an invoice and calculates pro-rata too early.
We are seeking the introduction of a feature that allows for either delaying invoice generation until order is accepted or creation of a pre-pending state that we can hold orders until provisioning is complete.
Look forward to your upvotes and reply.
Thanks,
Simon
We are an ISP and are seeking to use WHMCS to provide a front end for customer to order new services and for pro-rata and ongoing monthly billing. Some services are provisioned straight away however a majority of services are not. Some of these services including number porting and broadband access services that require construction and configuration that could take a few days or several weeks. Service is not billable until carrier works are complete.
When a customer (or admin) creates an order, this triggers the immediate creation of an invoice and calculates pro-rata too early.
We are seeking the introduction of a feature that allows for either delaying invoice generation until order is accepted or creation of a pre-pending state that we can hold orders until provisioning is complete.
Look forward to your upvotes and reply.
Thanks,
Simon
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