How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Clients

76 Ideas Found. Showing page 1 of 4.


Multiple Billing Accounts using One Login

We desperately need to be able to use ONE login for multiple billing accounts.I'd prefer a username and password login, after which the client could v...

  • Completed
Ability to assign a specific service/product to a ticket.

We need select "related service" when open a new ticket for a user from admin area! Also It's very interesting to able change "Related...

  • Completed
2 Factor Authentication with Google Authenticator

As a WHMCS Operator, I would like the ability to have 2 Factor Authentication with Google Authenticator for security purposes.

  • Completed
42 Votes
Disable Payment Reminder Notifications on a Per Account Basis

The automated 'Payment Reminder Notification' is useful in most situations, however, for clients that have setup automated payments on the day that th...

35 Votes
Allow multiple phone numbers per contact

Some clients need multiple phone numbers for each contact. Would like to see a drop down for Office, Home, Cell, Fax, and Other with each number.

33 Votes
Allowing a Client to be Assigned to Multiple Client Groups

It would be very helpful if you could assign a client to multiple client groups. As it is now, you can only assign them to one group. However, the a...

32 Votes
Include link to reset password in Client Signup Email

When manually creating clients, the process to get the user to create their password is extremely cumbersome. It would be great if we could include a...

26 Votes
Search clients by Tax ID / VAT Number

After updating the WHMCS to the latest release (7.8.2) and run the VAT migration tool, in order to move the VAT Number customfield values to the new T...

15 Votes
Add custom client fields for sub-accounts / contacts

As a web-hosting provider, I would like the ability to add custom fields for contacts and sub-accounts.We need a way to add more information per conta...

14 Votes
Restrict users access to certain products

I'm happy with the new users and client accounts system update. We can choose what permissions each user has. However, right now we can't restrict the...

  • No Comments
14 Votes
Tax Configuration - Tax ID/VAT-ID Mandatory

This request is to have an option to force the Tax ID/VAT-ID to be mandatory. At this moment (WHMCS 7.7 RC1) the field is optional, but some companies...

13 Votes
Bulk account deletion option

WHMCS does not naively offer a bulk delete option.I have quite a number of "bad" (now closed) accounts created (registered) by bots or hacke...

12 Votes
Postcode and zipcode verification

It seems WHMCS does not perform any verification checks on user address, specifically the Postcode/zip code (for USA addresses).USA Postcode/zip code...

11 Votes
Specify user password via admin

Sometimes email is an issue and I have clients unable to recieve the password reset. They call and request I reset it on my end for them so they can l...

10 Votes
Allow us to block invoice payments if email of a client is unverified

Hello,I noticed that most clients don't bother to verify their emails. Therefore, I thought of a simple solution, that would allow us to "force&q...

  • No Comments
10 Votes
Add Date Field to Custom Client Fields

It can be in any format eg. DD.MM.YYYY

9 Votes
Stop clients being able to order new services

This request may seem a bit backward but I feel it would be useful...It came about as we have a difficult client and communications have broken down s...

  • No Comments
8 Votes
Suspend account services with unverified email!

It would be great if the whmcs add that!Customers who do not check their e-mail within the established deadline will have their services suspended unt...

7 Votes
Add "Marketing Emails Opt Out" filter to Mass Mail tool

The new check box for Marketing Opt-Out is great. But it only applies to scheduled e-mails sent out via the e-mail marketing tool.There are times when...

6 Votes
Client data export as PDF

Hello,It is possible to export in JSON format, but this should also be avaliable as PDF download:http://help.whmcs.com/m/managing/l/866846-exporting-c...

6 Votes
Disable ordering for customer

Disable new order but the account is still active

  • No Comments
5 Votes
Disable Invoices for Client Group

Hello,It would be nice to disable invoice for certain client groups and only sent notification to the Administrator on their service Renewal.This will...

  • No Comments
5 Votes
Custom User Attributes/Fields

Hello,Prior to WHMCS 8.0 we utilized the built in client custom fields to know more about the user. Now that the users are separated from the actual c...