How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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Clients

89 Ideas Found. Showing page 1 of 5.


Multiple Billing Accounts using One Login

We desperately need to be able to use ONE login for multiple billing accounts.I'd prefer a username and password login, after which the client could v...

  • Completed
Ability to assign a specific service/product to a ticket.

We need select "related service" when open a new ticket for a user from admin area! Also It's very interesting to able change "Related...

  • Completed
2 Factor Authentication with Google Authenticator

As a WHMCS Operator, I would like the ability to have 2 Factor Authentication with Google Authenticator for security purposes.

  • Completed
223 Votes
Specify user password via admin

Sometimes email is an issue and I have clients unable to recieve the password reset. They call and request I reset it on my end for them so they can l...

98 Votes
Allowing a Client to be Assigned to Multiple Client Groups

It would be very helpful if you could assign a client to multiple client groups. As it is now, you can only assign them to one group. However, the a...

14 Votes
Updating the Client Account email should also update the User's email

When the client changes their email from "Your profile" in WHMCS 8.1, no 'verification' is done on their new Email.In WHMCS 7.X, when the us...

34 Votes
Search clients by Tax ID / VAT Number

After updating the WHMCS to the latest release (7.8.2) and run the VAT migration tool, in order to move the VAT Number customfield values to the new T...

8 Votes
Disable Invoices for Client Group

Hello,It would be nice to disable invoice for certain client groups and only sent notification to the Administrator on their service Renewal.This will...

25 Votes
Allow users to receive emails

If you want to setup a new user that's going to take care of invoices, you will also need to setup a contact. Users can't receive email notifications...

14 Votes
Contact custom fields

Hey,it would be very useful to add a new type of custom field for products: contact.There would be a dropdown where you can choose one of the clients...

16 Votes
Bulk account deletion option

WHMCS does not naively offer a bulk delete option.I have quite a number of "bad" (now closed) accounts created (registered) by bots or hacke...

3 Votes
Remove spam clients in batch

I had a series of customer registrations ( https://snipboard.io/SCTs1A.jpg ) that were inserted by SPAM. How do I remove all of them at once?

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9 Votes
Sales representative / Account Manager

It would be nice to have the ability to assign an account manager or sales representative for a customer. This account manager would be a whmcs admin,...

7 Votes
Set security question optional while signup

Hello,There should be an option to set Security Question optional in WHMCS along with other fields like Country, etc which are currently "compuls...

0 Votes
Ability to put customer billing on hold

Hello - we are thinking about offering a service where we would allow the customer to put on "hold" from time to time. While on "hold&q...

46 Votes
Include link to reset password in Client Signup Email

When manually creating clients, the process to get the user to create their password is extremely cumbersome. It would be great if we could include a...

10 Votes
Add Date Field to Custom Client Fields

It can be in any format eg. DD.MM.YYYY

6 Votes
clients should also have more options to login

clients are also able to use their mobile Number to login their client area or there should be also some options to provide a username or National ID...

46 Votes
Restrict users access to certain products

I'm happy with the new users and client accounts system update. We can choose what permissions each user has. However, right now we can't restrict the...

3 Votes
Support Pin Requesting

Hi, I'm continuing to explain to youhttps://requests.whmcs.com/idea/support-pin-code#commentsThis support pin is not like a security question. This qu...

3 Votes
Update Users when changing Client Account details

As a User who is the Owner of a single Client Account, I would like to present the option when changing the Client's Account's details to also apply t...

8 Votes
Custom User Attributes/Fields

Hello,Prior to WHMCS 8.0 we utilized the built in client custom fields to know more about the user. Now that the users are separated from the actual c...

3 Votes
Status for users

Would be nice to have the possibility to set status on the user and sub-user accounts.Status like: Active, Inactive (after invitation sent), Suspended...