How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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Clients

89 Ideas Found. Showing page 1 of 5.


Multiple Billing Accounts using One Login

We desperately need to be able to use ONE login for multiple billing accounts.I'd prefer a username and password login, after which the client could v...

  • Completed
Ability to assign a specific service/product to a ticket.

We need select "related service" when open a new ticket for a user from admin area! Also It's very interesting to able change "Related...

  • Completed
2 Factor Authentication with Google Authenticator

As a WHMCS Operator, I would like the ability to have 2 Factor Authentication with Google Authenticator for security purposes.

  • Completed
3 Votes
Add phone verification for clients to ensure that their phone number in provide is active

We checked but we can't find an app the does this feature which we think will be very useful.Below are the details of our request:1. Add a phone verif...

  • No Comments
3 Votes
In-built student/education email verification system OR System for teachers to create an account for students [Clients/Integrations]

Not sure if it's been requested before so if it has then oh well!My suggestion/request is a simple one in my opinion and I'm fairly surprised somethin...

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0 Votes
Standardize contact addresses

I'd like to be able to use US standardized addressing that uses 2-letter state codes and no country. Like this:Company NameFName LName28 W. Market Str...

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6 Votes
Improve Support Ticket Data Retention

By expanding the current Data Retention functionality of WHMCS, managing customers would be a lot easier.Here's a few points in the support ticket sys...

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0 Votes
Restrict products to specific users or groups

Would be a great feature to restrict products to specific users or groups.

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0 Votes
Ability to put customer billing on hold

Hello - we are thinking about offering a service where we would allow the customer to put on "hold" from time to time. While on "hold&q...

9 Votes
Clients MUST set Security Question option // Reactivate the security questions for a client

We need to be able to set setting the security question to mandatory or optional for clients.Also, We have "deactivated" the security questi...

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0 Votes
Organize the download tab by upload date

We understand that the download tab is essential for the customer to quickly locate a file by date, last post added.imagine posting an NF Invoice whic...

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3 Votes
Announcement Categories

We would like to see WHMCS with blog functionality. Many sites today have now build their design with WHMCS as the core system. Integration is key for...

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0 Votes
Option to select if a client is a INDIVIDUAL or COMPANY and enter Company Code by default

I think there should be an option for clients to choose if they are a person or a company. Why? Because in most countries the billing is different for...

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3 Votes
Support Pin Requesting

Hi, I'm continuing to explain to youhttps://requests.whmcs.com/idea/support-pin-code#commentsThis support pin is not like a security question. This qu...

6 Votes
clients should also have more options to login

clients are also able to use their mobile Number to login their client area or there should be also some options to provide a username or National ID...

3 Votes
Allow customers to undo cancellation request

I couldn't find a solution to this online, but think it would be pretty good if implemented.I think an option in Settings to allow customers to undo a...

  • No Comments
9 Votes
Sales representative / Account Manager

It would be nice to have the ability to assign an account manager or sales representative for a customer. This account manager would be a whmcs admin,...

0 Votes
Discount client for % every year they stay with you

So, this request is for an option to automatically discount clients for the products/hosting they are using, for certain amount of %, each year.This w...

  • No Comments
3 Votes
Status for users

Would be nice to have the possibility to set status on the user and sub-user accounts.Status like: Active, Inactive (after invitation sent), Suspended...

1 Votes
Basic email-based 2FA for clients

Instead of requiring a 3rd party plugin or time-based tokens for use with Google Authenticator, create a basic and easy-to-use "Email code"...

3 Votes
Update Users when changing Client Account details

As a User who is the Owner of a single Client Account, I would like to present the option when changing the Client's Account's details to also apply t...

3 Votes
Request bulk verifications email

Our request to whmcs team is adding features Bulk verifications email, This step very important to make sure all subscriptions use email valid, and al...

  • No Comments
0 Votes
statement for specific period

The ability for a client to be able to download a statement for a specific period would make life so much easier. Right now they can do a batch PDF do...

  • No Comments