How can we improve WHMCS?

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Email

62 Ideas Found. Showing page 1 of 4.


Include email addresses that were added via CC to opening ticket and all replies

A number of our clients use email only to contact us for support. They never visit the ticket area of our support site.These clients tend to CC other...

  • Completed
Support Ticket Custom Field Type for Encrypted Data

Similar to my proposed request for encrypting the support ticket replies in the database, I would like to propose that a custom field type for support...

  • Completed
GDPR Compliance (Legally required by 2018)

We use the Email Marketer tool to send out two types ofemails based on the service you buy.Upsell email marketing3 emails over a 7 day period to help...

  • Completed
28 Votes
Invoice Auto Login Feature from email Templates

We need an AUTO Login Link feature in Invoice Email templates and PDF Invoices. There is a serverping addon available https://marketplace.whmcs.com/pr...

17 Votes
Option to Overwrite Scheduled Email Campaigns Frequency

The new Email Campaigns Tool in WHMCS 8.0 is pleasing, especially the Schedule Campaign option. However, the Email Campaign functionality currently ha...

15 Votes
support and document the usage of support department custom fields for ticket e-mail templates

Currently the support department custom fields are not documented nor supported for usage in the ticket e-mail templates. This should be changed, as i...

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15 Votes
PGP Support

I wish PGP Support to sign outgoing Mails.

15 Votes
When using the Email Marketer tool - send only one email per product per order

Hi, We are using the Email Marketer tool in order to send an offer to buy product 2 to a customer who bought product 1 by using the Number of Days aft...

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15 Votes
Ability to edit System Email Templates

I would like to request the ability to change/modify templates of System Emails likeWHMCS Domain Synchronisation Cron ReportWHMCS Automatic Setup Fail...

12 Votes
E-Mail Template Smarty Error/Sanity Check

We just had a case where editing in HTML caused some rogue HTML to make it into the plain text code of an e-mail template that broke the Smarty Templa...

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11 Votes
Add Terms of Service checkbox to Contact Form

Without a checkbox where any visitor accept that his data are going to be send or save, the Contact form potentially does not help me meet my GDPR obl...

9 Votes
Add some Merge Tags to email templates - requestor_email and support department's custom fields

A follow up request based out of a ticket exchange I had with support (UYJ-366196).It would be a GREAT addition to be able to, from within email templ...

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7 Votes
Disable Domain Sync Notification

Hi,This is a very important and urgent feature. The Domain Sync Notification is an irrelevant email and without useful information.We are receiving ev...

6 Votes
HTML Email Signature

It would be a great feature to add HTML to the email signature of each staff management.I realize there's a one generic email signature (Global Email...

5 Votes
multilingual email headers and footers

I want to post a localised legal (GDPR) statement in the footer of every email sent out by WHMCS. Best would be when this is done in the email settin...

  • No Comments
5 Votes
Add support Custom Client Fields to use in Support Email Templates.

Expand the possibilities variables in Email Templates - Add Custom Client Fields for use in Support Email Templates.

5 Votes
Email Campaigns: Send for Each Domain option on all email types

By default, a customer will receive only one copy of the mailing containing merge data for the first matching product found in their account. However,...

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5 Votes
Disable certain automatic emails

I would like to disable automatic email notifications for certain emails such as the payment receipt for example. Some emails need to be sent manually...

5 Votes
Email composition/sending permission delegation.

Requested to create permission delegation on email composition. So we can decide what admin has permission to send Mass email.This request will avoid...

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5 Votes
Ability to disable domain sync emails

We (and many others from looking in Google) would like the ability to disable domain sync emails unless there is an issue/error in the domain sync. We...

4 Votes
The ability to stop all emails from being sent to a client account

Hello,It would be great to see an option on the client profile, when enabled ensuring that no emails at all are sent to the client's email including a...

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4 Votes
Modify FROM and REPLY-TO in Ticket Notifications

I need to all emails sent by my WHMCS have a FROM Address: [email protected] emails sent by the support tickets are being sent by their email (...

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3 Votes
Add fuction for Admin to recieve emails when new account is created

I believe it would be a nice feature if the admin was notified by emailevery time an account is created.This would cover both Clients and affiliates.

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