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Modify FROM and REPLY-TO in Ticket Notifications

  • Filipe Mendes shared this idea 6 years ago
  • Email
  • 2 Comments


15 Votes
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I need to all emails sent by my WHMCS have a FROM Address: [email protected]

The emails sent by the support tickets are being sent by their email ([email protected]) and are being blocked in my Office 365 SMTP.
Ideally, FROM should be "[email protected]" and REPLY-TO be "[email protected]"

2 Comments

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DeDoHo commented 2 months ago
+1 Vote
Currently, I'm using a third-party mail server to send all notifications, keeping my domain https://www.dedoho.pw/ clean. However, I need a REPLY-TO header so the client can respond directly to our mail server and then import it to WHMCS.
swinghosting commented 27th February 24
Having a default Reply-To field and the ability to customize that per template falls into the category of "obvious and simple features the absence of which are highly frustrating."