How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

  1. Home
  2. Ideas
  3. Email
  4. Modify FROM and REPLY-TO in Ticket Notifications

Modify FROM and REPLY-TO in Ticket Notifications

  • Filipe Mendes shared this idea 6 years ago
  • Email
  • 2 Comments


15 Votes
Login to Vote
I need to all emails sent by my WHMCS have a FROM Address: no-reply@mydomain.com

The emails sent by the support tickets are being sent by their email (support@mydomain.com) and are being blocked in my Office 365 SMTP.
Ideally, FROM should be "no-reply@mydomain.com" and REPLY-TO be "support@mydomain.com"

2 Comments

Login to post a comment.

DeDoHo commented 21st February
+1 Vote
Currently, I'm using a third-party mail server to send all notifications, keeping my domain https://www.dedoho.pw/ clean. However, I need a REPLY-TO header so the client can respond directly to our mail server and then import it to WHMCS.
swinghosting commented 27th February 24
Having a default Reply-To field and the ability to customize that per template falls into the category of "obvious and simple features the absence of which are highly frustrating."