How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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Email

79 Ideas Found. Showing page 1 of 4.


Include email addresses that were added via CC to opening ticket and all replies

A number of our clients use email only to contact us for support. They never visit the ticket area of our support site.These clients tend to CC other...

  • Completed
Support Ticket Custom Field Type for Encrypted Data

Similar to my proposed request for encrypting the support ticket replies in the database, I would like to propose that a custom field type for support...

  • Completed
GDPR Compliance (Legally required by 2018)

We use the Email Marketer tool to send out two types ofemails based on the service you buy.Upsell email marketing3 emails over a 7 day period to help...

  • Completed
0 Votes
Show price details of new product on upgrade/downgrade order confirmation email

As a hosting provider a change that would provide more clarity to my clients placing upgrade/downgrade orders, would be the inclusion of the regular r...

  • No Comments
0 Votes
Remove invoices from emails

There should be an option to disable the system from automatically sending invoices on Payment Confirmation emails but also on the new order confirmat...

6 Votes
Alllow Footer and Header Translation in General settings

Allow translation of the footer and header of e-mail in the general settings page.

  • No Comments
0 Votes
Don't save emails from this email template in the client's email history and System Email Message Log

Hi,The idea is simple:In the email template, we need an option to prevent emails sent from this template from being saved in the client's email histor...

  • No Comments
18 Votes
Support for MailerSend as an additional Email Provider

It could be great if WHMCS added additional email providers on the Mail tab, specifically MailerSend, for transactional emails. MailerSend has a bette...

  • No Comments
0 Votes
Email Campaigns recurrence

Hi,I would suggest option to send recurring messages.

  • No Comments
0 Votes
Email Campaigns to configurable options

Hi,I would like to suggest option to send messages for certain product configurable options.best regards

  • No Comments
0 Votes
Function to disable specific emails per client account

We are currently looking for a way to disable specific email reminders such as the "Credit Card Payment Due" email reminder.For example, ins...

  • No Comments
3 Votes
Outgoing email frequency

If we could set a specific number of emails that could be sent out in a span of time would be great. For example, you have a queue of 1000 emails to s...

0 Votes
Cart recovery email, order page recovery, and any related built-in automation system needed

Hello,I want to ask about the built-in email marker solution.Is there any feature for cart recovery email, order page recovery, and any related automa...

0 Votes
Provide OBVIOUS ERROR POPUP when SMTP connections fail due to credentials

A recent change at our SMTP server resulted in a change in credentials for the user WHMCS authenticates for SMTP.A full day of correspondence and auto...

9 Votes
Email Marketer DO NOT SEND TO CURRENT CUSTOMERS option

We would need to be able to bypass sending emails to current customers to avoid spam on "x days after order date" option.

74 Votes
Purpose OX APP Suite on EU servers

Today, OX APP Suite is only purposed on US Servers trough MarketConnect.Please, make it available on EU server also because OX prupose it : https://eu...

9 Votes
Rate Limit Email Verification Emails

A client of mine entered the wrong email while registering on our website. He requested email verification five times straight. Because his email didn...

3 Votes
Marketing contact

I think it is necessary to have a new type of contact to receive marketing emails, so this contact can receive the mails sent from the marketer tool b...

  • No Comments
0 Votes
Show domain of affiliated product in monthly affiliate report

Hi,Requested by one of our clients. He would like to see the domain names of products that generated commissions.We see the whole thing is generated b...

0 Votes
Add ability to email clients who have no payment method stored on file

Clients should have atleast 1 payment method stored on file in most cases. Especially when they have services that need to be renewed.WHMCS already se...

  • No Comments
1 Votes
Add an abandoned carts information without the need to use MailChimp

Hi,Please add an abandoned carts information without the need to use MailChimp integration.We need a way to get the abandoned carts information for an...

6 Votes
Email Campaigns

Add domain extension to Email Campaigns that we can send users notifications about the price increase of only one extension

  • No Comments
6 Votes
Allow us to have more than one SMTP source

It would be very useful if we could use separate SMTP sources for system emails and emails that get sent to clients. For example, that would allow us...