Let clients select what emails they want to receive
-
jeffer shared this idea 5 years ago
- 6 Comments
7
Votes
Some of my clients ask if it was possible to select what mails they want to receive.
It seems i can only select a few mails on client basis but the client is not able to select anything themsellf.
We have to fool around with contacts (which cannot use the same email account as client) to make things work now.
This is not the way to go. In europe there is an AVG / GDPR law...people should be able to select what mails they want to receive and which not to receive.
For now these options should be more or less:
- Bulk mails
- Ticket mails (some contacts may want these mails but the client itsellf doesn't want these mails)
- Ticket status change mails (status changed to closed for ticket)
- Renewal mails for domains (it should not even send an email if they have automatic renewal)
- Renewal mails for other products
- Order confirmation mails
There are probably more mails that i can't think of right now but this should be a great basis to work from.
It seems i can only select a few mails on client basis but the client is not able to select anything themsellf.
We have to fool around with contacts (which cannot use the same email account as client) to make things work now.
This is not the way to go. In europe there is an AVG / GDPR law...people should be able to select what mails they want to receive and which not to receive.
For now these options should be more or less:
- Bulk mails
- Ticket mails (some contacts may want these mails but the client itsellf doesn't want these mails)
- Ticket status change mails (status changed to closed for ticket)
- Renewal mails for domains (it should not even send an email if they have automatic renewal)
- Renewal mails for other products
- Order confirmation mails
There are probably more mails that i can't think of right now but this should be a great basis to work from.
Featured Comment
https://docs.whmcs.com/Version_7.10.0_Release_Notes#Client_Email_Preferences