Similar to my proposed request for encrypting the support ticket replies in the database, I would like to propose that a custom field type for support tickets be added which will store the data in the database as encrypted, in the same manner that other WHMCS password fields are. This could be done by creating a new field type or by possibly updating the existing Password custom field type to not only mask the data in the front-end form field, but also store the data as encrypted.
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I'm pleased to announce that in v8.0 we have implemented encryption on all "Password" type Custom Fields across the product (Support, Client and Product)
Please test it out, and let us know your feedback during the pre-release period.
Beta information: https://beta.whmcs.com
Community Discussion: https://whmcs.community/forum/507-whmcs-80-release-candidate-discussion-board/