Allow customer to renew hosting product at any time
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Gossimer shared this idea 10 years ago
- Admin Area
- 41 Comments
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Right now if the customer would like to renew their hosting early, they have to contact us because there is no option to renew for web hosting in WHMCS. Currently the only way to renew before due date:
1. Goto the clients details admin area page.
2. From the summary tab scroll down, select the product and then click the
button "Invoice selected items".
It would be great if the customer could renew there hosting just like they can renew their domains at any time.
1. Goto the clients details admin area page.
2. From the summary tab scroll down, select the product and then click the
button "Invoice selected items".
It would be great if the customer could renew there hosting just like they can renew their domains at any time.
Merged Ideas
Renew Products option Before Due date in customer area
Please add Renew Product option before the renew date so customers can renew it for more months or years before expiry date from customer area
Please add Renew Product option before the renew date so customers can renew it for more months or years before expiry date from customer area
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Wanted to drop in and provide an update on this. We're currently picking this up to work on and wanted to provide some details on the direction we're heading.
For the initial version of this, we are looking at two parts:
Admin Area:
In the administrative area, we are going to be adding the ability specify on a per product basis whether on demand renewal is on (off by default), and allow specification of the number of days before the due date to offer on demand renewal.
Client Area:
We'll be largely mirroring the domain renewal flow for clients, including adding a service renewal page that will show eligible-to-renew services as well as several funnels to raise awareness of the ability to renew early and aid clients in finding that renewal.
Our current forecasted arrival version is 8.8.
I look forward to any feedback y'all may have on this direction.
Even when the domain name has a hosting service yet the billing system (WHMCS) only has the feature for the client to renew the domain name themself. This is generating unnecessary troubles from clients.
Please we wish you may re-consider this feature and implement it. Thanks & Regards.
@WHMCS can you please update the status
Can you please integrate the hosting renewal urgently please. This is a very useful feature I believe everyone needs.
2019 contained some exciting developments for the web-hosting industry, including a big pivot towards billing based upon consumption and the number of accounts provisioned, which generated a large demand in a short space of time.
We were excited to be able to react to this change quickly to deliver a cPanel licensing resale module and usage billing functionality; both significant features which we know is an essential feature for many business' operations. Not to mention the 32 other release-noteworthy features delivered last year.
On-demand renewals for products continues to be something we are keen to deliver in future, and will look to re-schedule in future.
We are still waiting this feature.
Is it will be available in v8?
Thanks for your votes and comments on this idea. I'm pleased to say this is something we're planning to implement in 2019.
Take a look at our Year in Review Blog Post for more information: https://blog.whmcs.com/133523/2018-a-year-in-review