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Custom Service Status

  • Aniruddh Joshi shared this idea 11 years ago
  • Admin Area
  • 10 Comments


67 Votes
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Sometimes we need more than just hosting based order status. We don't always sell hosting products/services with WHMCS. ;)

It would be great if WHMCS can come up with a way to set custom service status in upcoming major update.

10 Comments

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faromo commented 18th July
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Micheal Armstrong commented 28th June 22
i need the Provisioning status
forWHMCS commented 20th April 22
It will be very nice to also have this for domains, I was able to modify the database structure slightly to add additional statuses but it won't display in the admin area, only in the client area. Even the client area I had to modify the language file to accept the new addition.
Evolve Web Hosting commented 5th June 19
This would be very useful to use in conjunction with the email marketer as well.
Rusdi commented 18th October 17
We need this as well.
Many times customers asks the live support that why their service is still pending while they already paid! Every time we have to explain them that it is being installed and it will be active soon.
We just need to change "pending" to "in progress" status.
Mitch commented 19th August 17
This is a requirement. We all operate our businesses differnetly
v1ktor commented 22nd August 15
+1 on this. There's another request with 30+ votes for this.
https://requests.whmcs.com/responses/option-to-display-custom-statuses-to-the-client

WHMCS chooses to ignore it unfortunately for the past 2 years.
loganf commented 21st January 15
I would love custom statuses for domains.
Rene commented 14th February 13
Such as for example Restores. After a restore is performed we can only set it to active, cancelled or terminated. It would be nice with a completed status as well.