Support Ticket Tab on Client Profile
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Chris Kendall shared this idea 8 years ago
- Admin Area
- 6 Comments
4
Votes
Hello All.
It would be great to see a support tickets tab on the clients profile area :https://gyazo.com/87b5dc5143180482546b87f22b276526
This would help speed up client support due to the fact that all tickets were grouped for the client so you can review past support tickets without having to search through tickets in the main ticket area.
to be honest im surprised that it was never thought of before and added?
:)
Chris
It would be great to see a support tickets tab on the clients profile area :https://gyazo.com/87b5dc5143180482546b87f22b276526
This would help speed up client support due to the fact that all tickets were grouped for the client so you can review past support tickets without having to search through tickets in the main ticket area.
to be honest im surprised that it was never thought of before and added?
:)
Chris
Featured Comment
Thanks for your comments and votes. I'm pleased to advise a new Tickets tab is being added to the client's profile in version 7.5.
We have implemented it using data tables which allows for dynamic sorting and filtering of tickets in the interface.