How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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Admin Area

111 Ideas Found. Showing page 1 of 6.


Ability to Hide Inactive Clients

I know we can deleted them, but then we lose all their history, invoices, trouble tickets, notes, etc, and many of these customer's will either come b...

  • Completed
Allow customer to renew hosting product at any time

Right now if the customer would like to renew their hosting early, they have to contact us because there is no option to renew for web hosting in WHMC...

  • Completed
Domain name transfer management request

Hello,I know WHMCS has made strives not long ago to do an update to the way it handles domain name transfers. From what I see, what was added was a n...

  • Completed
0 Votes
2FA for Support Operator admins

Submitting support tickets is a giant hassle if you have MFA / 2FA enforced for admins - support cannot log in.Fix support logins by allowing us to di...

313 Votes
Dependent Configurable Options

When you're offering dedicated servers, you are more than likely to have an endless list of configurable options for the customer to build his server...

68 Votes
Allow State/Region Overrides

HelloWe all expect to see in near future a way to override States\Region on WHMCS and not need to replace those files on every minor updates.States ar...

73 Votes
admin only knowledgebase system in WHMCS

Hi, we need a way to use the knowledgebase for inside information / admin only.We want to use some of the articles in the knowledgebase without lettin...

33 Votes
Azure AD / Active Directory SSO

SSO using Azure Active Directory might be beneficial for larger hosting organizations. As a result, your company only needs to create a single account...

248 Votes
Expense - Balance Feature

I don't mean Quickbooks, or Freshbooks, or similar, but the ability to enter expenses (Our Hosting fees, Our Domains payments, our scripts renewals, e...

172 Votes
Configurable "thank you" page / order completed

A configurable, WYSIWYG-editable (like email templates, complete with variables) "thank you" page for completed orders.This is a good place...

153 Votes
Quote Generator

I think it would be possibly the most revolutionary feature you have added yet, for web designers in quote tools, if you created an Instant Quote Gene...

6 Votes
Enhance Security by Supporting FIDO2 Security Keys in WHMCS

As we continue to enhance the security framework of our WHMCS platform, it’s vital to focus on tools that not only secure our system but also streamli...

105 Votes
Client group discount policy per product

The client groups that exists now if you assign a discount it will be applied to all products.I would like to have the ability to have different disco...

78 Votes
Custom field with upload file

We would like the opportunity to have a field in order to upload a file (like an image for example). Often in the order of some products we need to ha...

70 Votes
Custom Service Status

Sometimes we need more than just hosting based order status. We don't always sell hosting products/services with WHMCS. ;)It would be great if WHMCS c...

140 Votes
e-mail template preview

WHMCS offers no way of checking to see how an e-mail will look once you've edited it, short of making a fake account or waiting until a customer recei...

9 Votes
CRM for WHMCS

Hello everyone, for me it would be important to have in Whmcs a CRM for managing customer relations for pre sales and post-sales. The CRM should manag...

  • No Comments
0 Votes
Default Country Code

Use the system setting for the country to default the prefix for phone numbers.Default is currently +1 where as United Kingdom is. +44.

12 Votes
I think it would be useful to have a function that can verify the original installation file of WHMCS.

HiI think having a function that can verify the original installation file of WHMCS would be useful.If a file is abnormal or does not exist, then our...

129 Votes
Ability to create extra tabs in the Admin Clients Summary

At times, there is need for additional information to be viewable from the Clients Profile which can allow, by means of editable template, the ability...

162 Votes
Sales Call Scheduler

We would like this type of functionality. We also like to call our customers a few times per year, and also have been just putting a 'NOTE' in, but w...

18 Votes
Update price percentage

I think it would be nice to have more options to update prices in bulk.How to set a date to apply the new prices, plus you can use percentage as well...

69 Votes
Report generator

This was suggested by user Tommy Kokko in another thread, and WHMCS Chris suggested opening a new thread to discuss it, so I'm going to do it :)Why n...