How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Welcome! First time here? Read our FAQ

Welcome to the new Feature Requests Portal
We've updated our feature requests tracker to provide a better experience. Learn more...
484 Votes
Whatsapp Client Notifications

Is it possible this way that a customer who registers the domain or a service gets an auto message in their Whatsapp and renewal notice also in the wh...

309 Votes
Ability to exclude configurable options from promotion discounts.

Have had issues with promo codes also discounting cPanel or additional IP's instead of just the product we wish to discount. There seems to be no iss...

256 Votes
Dependent Configurable Options

When you're offering dedicated servers, you are more than likely to have an endless list of configurable options for the customer to build his server...

220 Votes
Expense - Balance Feature

I don't mean Quickbooks, or Freshbooks, or similar, but the ability to enter expenses (Our Hosting fees, Our Domains payments, our scripts renewals, e...

167 Votes
Support Ticket Timers

We should have the ability to implement timers, just like Ubersmith.. should we need to follow up with a client (sales lead) and or support maintenanc...

126 Votes
Ability to create extra tabs in the Admin Clients Summary

At times, there is need for additional information to be viewable from the Clients Profile which can allow, by means of editable template, the ability...

126 Votes
Allowing a Client to be Assigned to Multiple Client Groups

It would be very helpful if you could assign a client to multiple client groups. As it is now, you can only assign them to one group. However, the a...

88 Votes
Customise Domain Sync batch size above 50

We have 6000+ active domains right now. With the domain sync cron set to run every hour (the most frequent available setting) and syncing 50 domains o...

28 Votes
Change currency rate source

WHMcs uses a currency rate source that is unable to convert automatically some currencies like ARS (Argentine peso).I see similar requests for other c...

6 Votes
Student system

Hello, The idea would be to add a zone in the client area, where clients can check their student status. Or submit a validation, which the staff will...

3 Votes
Bulk cPanel password change

We need the functionality to do bulk password changes from WHMCS to cPanel.At the moment this needs to be done manually on a per-account level. But w...

1 Votes
Create Billable Items on the Add Note ticket tab

We would like to see the ability for more options which is available on the ticket reply tab also added to the add note tab. We use this for tracking...

1 Votes
Custom fields: show the id applied to select options.

When I define a custom field for customers, using the information given in https://docs.whmcs.com/Custom_Fieldsfor example:01|Consumidor final, 02|Res...

0 Votes
Hide Inactive Admins

Id like a function where any inactive Admin users can be either hidden from the various dropdowns where admins are selected, ie ticket assignments etc...

18 Votes
Stripe Fraud Check Additions

Would like to see an "authorize only" option added to the WHMCS Stripe module that could be turned on or off for new orders by new or existi...

46 Votes
Add a note + change a status of a ticket when there is an `Email Sending Failed` error in the System Activity Log

Hi, Now when sending an ticket reply to a client / contact while there is a problem with the email address - the email will not be sent (although ther...

1 Votes
Sadad

SADAD Payment System (SADAD) is the national Electronic Bill Presentment and Payment (EBPP) service provider for the Kingdom of Saudi Arabia (KSA).

7 Votes
Require confirm for AdminCustomButtons in admin area

I would like to see ALL module actions buttons display a confirm dialog when clicked. These buttons are all jam packed next to each other and it's ve...

31 Votes
Please add more data to the ContactDelete hook Parameters

Hi, Now when using the ContactDelete hook there are only 2 Parameters:userid and contactidThis information is lacking to say the least.I want to get t...

3 Votes
[Security] Facility to supply a nonce used in inline scripts

We are looking to implement a hardened content security policy. This includes setting a nonce for script-src:Content-Security-Policy: script-src 'self...

  • Core System
  • No Comments
0 Votes
Charge setup fees for Configurable Option upgrades

As a hosting provider, our products have setup fees for certain config options.So, if you have some configurable option that is charged only once (set...

4 Votes
Customize the admin area "Addons" menu item to place subcategories for different types of Addons

We had the need to customize the admin area "Addons" menu item to place subcategories for different types of Addons in order to make our wor...

  • Admin Area
  • No Comments
9 Votes
I think it would be useful to have a function that can verify the original installation file of WHMCS.

HiI think having a function that can verify the original installation file of WHMCS would be useful.If a file is abnormal or does not exist, then our...

0 Votes
OpenSRS Premium Support

Currently, the registrar module for OpenSRS does not include premium domain support. OpenSRS is a huge provider of domains in the industry and premium...

  • Developers
  • No Comments
5 Votes
Upon change of email address in an account, either change it or suggest changing in the Owner User as well.

Accounts and Users have different email addresses. This can be a good thing and I'm glad it was done this way for optimal handling of one user with ac...

  • Client Area
  • No Comments
0 Votes
Knowlegebase Markdown support

Well the title is very self explanatory.Could be very helpful, and a lot faster to make articles.

  • Support
  • No Comments
3 Votes
Currency Exchange Rates Support more decimal places

Current BehaviorWhen adding a new currency (e.g., USD) to a system originally set up with a different base currency (e.g., South African Rand), WHMCS...

0 Votes
Inovicing services past due date (not x days after)

It would be cool to hace a product/service that can be invoiced (monthly/anually) x days after the due date.Actually any invoice is generated x days b...

  • Automation
  • No Comments
0 Votes
Need more control over when, where, and what configurable options display

Here's what would be great to have as well as existing feature requests that have existed for years on it. When you put it all together it's clear tha...

  • Client Area
  • No Comments
Ability to download PDF invoices in admin language

Hello,As an admin, I would like to be able to download PDF invoices in my admin language.For example, if my admin language is English, I would like to...

  • Completed
  • Admin Area
[aWHMCS] Add Clients

It would be very beneficial to every one if aWHMCS could add clients.

  • Completed
  • Mobile App
Android App - Ticket Display

In the Android App, since you can only display a maximum of 20 response for each ticket, why not display the most recent 20 responses instead of the o...

  • Completed
  • Mobile App
New Boxed Style for Knowledgebase Home

DearThe knowledge base should be improved and has had the same format for quite some time, and as whmcs has already raised its values some time ago, i...

  • Completed
  • Support
Ticketing System should obey RFC 3834 regarding auto-responses

The ticketing system should obey RFC 3834 and not auto-respond to mails coming in that are themselves auto-responses as indicated by the headers:Auto-...

  • Completed
  • Support
Disable or edit Security Questions by user or globally

Many users don´t remember the answer and call for support.. but i can´t reset, disable or edit from Admin.... and it is really annoyng i have to:a) gi...

  • Completed
  • Clients
"Test Email" button so we can get the email ourselves before clients get the emails

Can we have a "Test Email" button so we can get the email ourselves before clients get the emails?In this way we can spot errors before send...

  • Completed
  • Email
WHMCS 'child themes' in WordPress style to make upgrades less work

WordPress implements a feature called Child Themes to allow changes to be kept separate from the core files. When an upgrade is made, the core files...

  • Completed
  • Client Area
Bootstrap 4 Support

Update WHMCS to Bootstrap 4 instead of 3.3.7.

  • Completed
  • Client Area
Select several contacts when opening a ticket

Hi, When we open a ticket on behalf of a client we can select one contact that the ticket will be open on (sadly he will be CC on the ticket ant the t...

  • Completed
  • Admin Area