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Restrict KB article for all guest and clients both

  • akash malik shared this idea 3 years ago
  • Client Area
  • 3 Comments


3 Votes
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Hi There

We need to block KB article for all users.
No one should be able to access it even after logging in

Thanks

4 Comments

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Hughrey commented 23rd December 24
ok
akash malik commented 20th January 22
Hi Team,

There are many articles that need modification as they may be out of date– So we want the capability to be able to hide them from customers until we have modified them. We do not want to remove them.

Thanks
Akash
Official Response
WHMCS commented 19th January 22
Hi akash,
Thanks for the taking the time to submit this idea.

What is the end goal of having articles in this state?
Mark Krieger commented 23rd January 22
@WHMCS John
It sounds like they would like a "Draft" status to hide an old article until they have time to update it.
But looking at it, it would be great to have "Draft" and "Archived".