How can we improve WHMCS?

HINormally , when client orders product and pays , product login details are send to client over email automatically . What I want to do is , rather t...

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we have an issue with a VOIP server being blocked by spam control accidentally from time to time so would like to be able to whitelist specific email...

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I would like to quickly move from ticket to ticket when inside the ticket detail view. If i have a filtered list of tickets and i open one ticket in t...

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It would be great if the sender's IP address was included in support tickets automatically.Often a ticket is connected to IP matters (e.g. firewall) a...

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HelloSomething that would be handy is the ability to automatically flag the person who opened a ticket as the owner.This is currently a manual process...

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There is this chatbot messenger called Rocketbots. Its AI interface works really well and its really help me with my customer support in terms of quic...

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The current permissions in the Administrator Roles are a great start, however, based on our latest experience, it needs to be revised to allow the fol...

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We have all system emails from WHMCS send out as our default support email address (e.g. new invoices, payment reminders etc) because often our custom...

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We noticed that it is not possible to translate the ticket status to our own language.If we do this (with some database forces), the tickets still get...

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Hello,So I notice that when I enter a ticket and one of my colleagues is writing a reply you will receive a blue balloon on top saying "Staff sta...

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Display new column with Product / Service ID.This can help for tickets like this below, when it's not automated (auto release).Service ID # 2855 requi...

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Love the CC field on Ticket Replies, but having one on Ticket NOTES would be even better! Can't tell you the number of times I've added a note to a ti...

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I think WHMCS Should have a bulit in or Addon open to the public that auto-repliesto ticket.WHMCS currently has this feature for their site but it was...

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I've been looking into WHMCS documentation in order to find any config on the matter but it seems there isn't one?Basically what I need is to be able...

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Hi, Now we can use the sidebar Filter Tickets menu to search for ticket by email address, this search will show only the TO email address of such a ti...

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This would be defined by users with the permission to edit Administrator accounts, and would be set as an option titled "Position".In the su...

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https://www.pivotaltracker.com is an agile project planning tool. Currently we use the whmcs project tool for small projects but we use pivotal tracke...

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Hello,Sometimes we need to attach files with the private notes on Support Tickets, and currently we don't have this option so we have to upload the fi...

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Any administrator on the watchlist of a ticket will be notified upon any change that it might receive.Unfortunately, this email is exactly the same th...

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As with the form submitted tickets emailed tickets should receive suggested kb articles or predefined replies in the automatic opened ticket response....

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