How can we improve WHMCS?

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Provide option to remove or hide Unimported Replies



When a reply to a support ticket has been blocked, we get an alert at the top of the ticket saying "Unimported Replies - The following replies were blocked and are not visible in this ticket:" with a list of blocked replies. This functionality is great!

However it's also annoying to keep seeing it when you know the replies it shows don't need to be imported. I'd like the option beside each reply to delete it so it's not taking up room in the DB and so that the alert no longer needs to appear.

In other words, for each reply in that list, we should have the option to either import it (already there, thanks!) or remove it, but we only have the first option, not the second.

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