Ignoring certain emails/domains to create a ticket.
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Joshua Dharmawan shared this idea 9 months ago
- Support
- 1 Comment
3
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Wishlist:
1. Create an ignore list by email addresses or certain domains.
2. When importing email from POP3 or Gmail, the process will skip email addresses/domains that are on the ignore list.
3. No new ticket will be created, and no reply will generated.
The problem we are facing:
We want to ignore notification emails.
Thank you
1. Create an ignore list by email addresses or certain domains.
2. When importing email from POP3 or Gmail, the process will skip email addresses/domains that are on the ignore list.
3. No new ticket will be created, and no reply will generated.
The problem we are facing:
We want to ignore notification emails.
Thank you
2 Comments
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Thank you for submitting this idea.
The ticket system contains a number of blocking options under Spam Control: https://docs.whmcs.com/support/spam-control/
What ability would you like to see in addition to these?
The ticket system contains a number of blocking options under Spam Control: https://docs.whmcs.com/support/spam-control/ https://golfhitgame.org
What ability would you like to see in addition to these?
The idea of an ignore list to skip ticket creation and replies is spot-on for keeping workflows clean.