How can we improve WHMCS?

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449 Votes
Whatsapp Client Notifications

Is it possible this way that a customer who registers the domain or a service gets an auto message in their Whatsapp and renewal notice also in the wh...

279 Votes
Ability to exclude configurable options from promotion discounts.

Have had issues with promo codes also discounting cPanel or additional IP's instead of just the product we wish to discount. There seems to be no iss...

229 Votes
Dependent Configurable Options

When you're offering dedicated servers, you are more than likely to have an endless list of configurable options for the customer to build his server...

187 Votes
Expense - Balance Feature

I don't mean Quickbooks, or Freshbooks, or similar, but the ability to enter expenses (Our Hosting fees, Our Domains payments, our scripts renewals, e...

155 Votes
Support Ticket Timers

We should have the ability to implement timers, just like Ubersmith.. should we need to follow up with a client (sales lead) and or support maintenanc...

120 Votes
Ability to create extra tabs in the Admin Clients Summary

At times, there is need for additional information to be viewable from the Clients Profile which can allow, by means of editable template, the ability...

98 Votes
Allowing a Client to be Assigned to Multiple Client Groups

It would be very helpful if you could assign a client to multiple client groups. As it is now, you can only assign them to one group. However, the a...

69 Votes
Customise Domain Sync batch size above 50

We have 6000+ active domains right now. With the domain sync cron set to run every hour (the most frequent available setting) and syncing 50 domains o...

19 Votes
Change currency rate source

WHMcs uses a currency rate source that is unable to convert automatically some currencies like ARS (Argentine peso).I see similar requests for other c...

10 Votes
Add Friendly URLs for addon modules

Currently addon modules do not have Friendly URLs like other areas of WHMCS. Besides not being "friendly" to users, the links are not Search...

63 Votes
Cancel Invoice on Termination

Hi,I’m sure this has been discussed before, but not seen a feature request for it.Why when the cron terminates a hosting account is the relating invoi...

12 Votes
Product group features translation

Hello, I like the new "Easy Translation" implemented in WHMCS 6.3.1 (, but it should cover some more things,...

30 Votes
Cancel domain invoice on transferred away

When a domain is marked as transferred away, the associated invoice needs to be cancelled.I honestly cannot believe this isn't already built into WHMC...

38 Votes
WHMCS SMS Verification

Please considerWHMCS SMS Verification add-on to verify clients contact number.

39 Votes
Allow clients to cancel product addons

Currently if a client wishes to cancel a product addon there's no option to do so other than create a support ticket. It would be great if customers c...

316 Votes
Credit Note in compliance with UK VAT legislation

The refund functionality in WHMCS 5.3.13 is not on accordance with UK legislation. When a refund is issued, the system must generate a Credit Note wi...

3 Votes
Add Non-VIES VAT Number Validation

It would be beneficial for us as a business to add the ability to automatically validate local VAT numbers, as we sometimes transact with businesses w...

57 Votes
Forward an email to open a ticket

Many of the large ticketing systems (Zendesk, SupportPal, FreshDesk, etc.) allow the ability for an administrator/ticket operator to forward an email...

12 Votes
Add Electronic invoicing

Hello,I am interested in implementing electronic invoicing.It will be required in many EU countries in following years, and in Croatia it is already p...

0 Votes
Specify a custom prorata date.

We are relying heavily on the pro-rata option of WHMCS now to ensure clients are not receiving multiple invoices per month.I would love to see a "...

  • Payments/Billing
  • No Comments
7 Votes
MaxMind module should process Accept Custom Rules

On a MaxMind account you can create custom rules to accept or reject orders, for example you could reject all orders from France or you could accept a...

  • Automation
  • No Comments
6 Votes
Search and filter configurable options

Search/Filter by configurable option isn't currently possible. You can search for a certain value in the top right search but there's no actual filter...

  • Admin Area
  • No Comments
6 Votes
InvoiceCreated hook point without requirement to send email

A business has the need to sell products with differing rates of tax, currently WHMCS offers one rate of tax across all products.To implement this on...

  • Developers
  • No Comments
3 Votes
New Order >> Many services/domains/etc >> If no Client selected, reloads to error (loses all order items/EPPs)

Hi there,At the moment, via the Admin Area, if you compose a New Order and forget to choose a client, it will let you submit/reload the page and then...

  • Admin Area
  • No Comments
1 Votes
Automatically Complete services after x days

As a design and services agency, we primarily provide one-time services, it would be beneficial to us for WHMCS to add an option to products of settin...

  • Automation
  • No Comments
3 Votes
cPanel licensing module: Update status once expired

Currently the cPanel licensing module does not automatically update its status when a license is expired from WHMCS, as such the client may receive er...

  • Integrations
  • No Comments
0 Votes
Show price details of new product on upgrade/downgrade order confirmation email

As a hosting provider a change that would provide more clarity to my clients placing upgrade/downgrade orders, would be the inclusion of the regular r...

  • Email
  • No Comments
3 Votes
on demand service renewal not triggering "service due for renewal soon" notification

Hi. I've recently activated the "On-Demand Renewals" option, leaving the default values, so 366 days for annual renewal.It's all fine, excep...

4 Votes
Passthrough tax metadata to gateways

We have been using WHMCS with Stripe for quite some time and have began to notice that while WHMCS is recording any sales taxes that are collected, th...

  • Payments/Billing
  • No Comments
Ability to download PDF invoices in admin language

Hello,As an admin, I would like to be able to download PDF invoices in my admin language.For example, if my admin language is English, I would like to...

  • Completed
  • Admin Area
[aWHMCS] Add Clients

It would be very beneficial to every one if aWHMCS could add clients.

  • Completed
  • Mobile App
Android App - Ticket Display

In the Android App, since you can only display a maximum of 20 response for each ticket, why not display the most recent 20 responses instead of the o...

  • Completed
  • Mobile App
New Boxed Style for Knowledgebase Home

DearThe knowledge base should be improved and has had the same format for quite some time, and as whmcs has already raised its values some time ago, i...

  • Completed
  • Support
Ticketing System should obey RFC 3834 regarding auto-responses

The ticketing system should obey RFC 3834 and not auto-respond to mails coming in that are themselves auto-responses as indicated by the headers:Auto-...

  • Completed
  • Support
Disable or edit Security Questions by user or globally

Many users don´t remember the answer and call for support.. but i can´t reset, disable or edit from Admin.... and it is really annoyng i have to:a) gi...

  • Completed
  • Clients
"Test Email" button so we can get the email ourselves before clients get the emails

Can we have a "Test Email" button so we can get the email ourselves before clients get the emails?In this way we can spot errors before send...

  • Completed
  • Email
WHMCS 'child themes' in WordPress style to make upgrades less work

WordPress implements a feature called Child Themes to allow changes to be kept separate from the core files. When an upgrade is made, the core files...

  • Completed
  • Client Area
Bootstrap 4 Support

Update WHMCS to Bootstrap 4 instead of 3.3.7.

  • Completed
  • Client Area
Select several contacts when opening a ticket

Hi, When we open a ticket on behalf of a client we can select one contact that the ticket will be open on (sadly he will be CC on the ticket ant the t...

  • Completed
  • Admin Area