Share, discuss and vote for what you would like to see added to WHMCS
195 Ideas Found. Showing page 1 of 10.
We should have the ability to implement timers, just like Ubersmith.. should we need to follow up with a client (sales lead) and or support maintenanc...
I'd like to be able to upload images in knowledge base articles, but this doesn't appear possible right now. It appears that the only way to include a...
I think it would be a great idea if we can stop clients closing certain tickets.For example I would like to stop clients closing tickets that have bee...
Right now I can filter my ticket queue based on which of my technicians the tickets are assigned to. I'd like a filter which would allow me to see onl...
Frequently, and to our great annoyance, people seem to just love having stupid images in their email signature. This might be social media icons, or a...
Frequently clients will reply to tickets via email with inline image attachments to demonstrate and directly refer to a particular item.However WHMCS...
We intend to give weight (degree of difficulty) to each support ticket, starting from 1 the easy to 5 for hard ticket, so that I can count the weight...
When you create a quote for a potential client, and they reply to that quote, this creates a ticket.It would be very useful if the ticket was linked t...
Hi, Now any mail imported to the ticket system is converted to plain text by using the strip_tags function.This means that we cannot see the mail as t...
I become very accustom to Markdown formatting and would like to use it when creating Knowledgebase articles.Regards,Martin WrightHostBrew, LLC
Gmail has a very useful function used here in the company which is "Schedule Send". I create the message reply to the client, but choose the...
Wishlist:1. Create an ignore list by email addresses or certain domains.2. When importing email from POP3 or Gmail, the process will skip email addre...
would like clients to permit leaving feedback without logging in without also disabling the login requirement for accessing tickets, as we know if the...
Would it be possible for only the Primary contact and the contact who opened a support ticket to receive email notifications for that ticket. Currentl...
Many of the large ticketing systems (Zendesk, SupportPal, FreshDesk, etc.) allow the ability for an administrator/ticket operator to forward an email...
Just about all Spam protection systems include headers in the emails that indicate a spam status. For example most WHMCS users are bound to be using e...
I would like to be able to have another letter and number code that makes sequential numbers and/or sequential letters along with random ones.
I've come to the realization, especially with something I am building that sends out an install.php for the user's product the buy (working in tandem...
Hi, Now when sending an ticket reply to a client / contact while there is a problem with the email address - the email will not be sent (although ther...
HiWe suggest you connect Prerfex CRM support to WHMCSMore than 50,000 Installations open source CRMhttps://help.perfexcrm.com/introduction-to-perfex-c...
Hi,Please allow hyperlink to be imported to WHMCS tickets.Now when a customer sends us an email and use hyperlink or buttons - WHMCS is removing them...
Apple mail, and potentially other mail apps, don't use a simple break line like "---- Original Message ----" and instead use a line like thi...
Instead of removing responses from a ticket to create a new ticket with it would be more beneficial to copy the content of the reply and create the ne...