Since WHMCS tickets do not show image attachments inline, provide filename inline to show which one was there
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Websavers shared this idea 3 months ago
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Frequently clients will reply to tickets via email with inline image attachments to demonstrate and directly refer to a particular item.
However WHMCS does not show those attachments inline - they are only at the bottom of the message - making it difficult to know which attachment they're referring to.
If there's no plans to actually show attached image thumbnails inline, it would be super handy if we could at least get the filename referenced where the attachment was. Perhaps something like ATTACHMENT:
That way when images or documents are being referenced, we can more intuitively understand which attachment the client is referring to.
However WHMCS does not show those attachments inline - they are only at the bottom of the message - making it difficult to know which attachment they're referring to.
If there's no plans to actually show attached image thumbnails inline, it would be super handy if we could at least get the filename referenced where the attachment was. Perhaps something like ATTACHMENT:
That way when images or documents are being referenced, we can more intuitively understand which attachment the client is referring to.
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