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Email Sending Failed - Email Sending Failed: SMTP Error: The following recipients failed: [email protected] The mail server could not deliver mail to [email protected]. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. (Subject: [Ticket ID:XXXXXXX]
Email Sending Failed - Email Sending Failed: SMTP Error: The following recipients failed: [email protected]: Temporary local problem - please try later (Subject: [Ticket ID: XXXXX]
Email Sending Failed
errors.Email Sending Failed
errors there is a clear indication of the ticket ID (in the examples above I changed the actual Ticket ID to XXX) I would like that the relevant error will be added as an inside note to the relevant ticket and the ticket status to change to "open" or "customer reply" or maybe another predefined status. Only if there is no way to know the relevant ticket this error is relevant to - a new ticket should be opened.
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