How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2259 Ideas Found. Showing page 7 of 113.


59 Votes
Announcements base image upload (just like the Knowledge base image upload)

I love the fact that "Knowledge base" will in the new version be able to support the image upload functions.That will nt be too complicated...

58 Votes
Restrict users access to certain products

I'm happy with the new users and client accounts system update. We can choose what permissions each user has. However, right now we can't restrict the...

57 Votes
Hook point for Switch Accounts

With the introduction of Users in WHMCS v8, it would be relevant to have a hook point configured for when Users access a Client's account. The UserLog...

57 Votes
Sign in With Apple

Apple now has an oauth login implementation that I think WHMCS should add to their sign in integrations page together with facebook, twitter etc..http...

57 Votes
Passkeys/Webauthn MFA

It would be great to see Passkeys/Webauthn integrated as 2FA option for all admins/clients, it is much easier for end users and should result in more...

53 Votes
Option for contacts to receive replies only for tickets they have opened.

Would it be possible for only the Primary contact and the contact who opened a support ticket to receive email notifications for that ticket. Currentl...

53 Votes
loyalty system

I would be good to see a loyalty system, like the affiliate's but this would reward customer for staying with you. so say they spend £10.00 they woul...

53 Votes
Easy DNS Setup

The domain section had made huge leaps in the last couple of releases but it would be good to have an function using the cPanel API that would allow t...

51 Votes
SMS notifications included inside WHMCS

I have some clients that do not check their email often.I always manually send them an SMS using SMS global. They then pay a few hours later.I think i...

50 Votes
Invoice Usage Billing Monthly for Quarterly, Semi-annual and Annual Products

The "SnapShot" Usage Billing actually is recommended only to the monthly billing cycle, but this does not always represent the reality of th...

50 Votes
Ticket system - Possibility to assign to a specific staff

This is helpful when i have all staffs from that department busy, so i can sign to another one just inviting him.I cant have all staffs in the same de...

  • Declined
50 Votes
Improve Ticket Search

The inability to search beyond the initial message of a ticket has become a major hindrance in continuing to use WHMCS as support desk. While I am awa...

50 Votes
Please add a way to set a project task a start and end time

Hi, Please add a way to set a project task a start and end time for each task.Now we can only set the Due Date regardless of the time to do the task i...

50 Votes
Stripe WeChat Pay

Recently Stripe added the support of wechat pay , can we able to see the support for this. Wechat is used by more than 600 million customers. That sho...

49 Votes
Set Financial Year

Not everyones financial year runs January -> DecemberOurs runs April -> March each year, so we end up running two reports and manually combining...

49 Votes
Ability to create custom cPanel application links

Hello,This is just a quick idea, it would be great if there was the option to create custom links in cPanel, the option to reference a icon URL, add a...

49 Votes
Add support for shipping costs

There are a growing number of areas where shipping costs are relevant - the most obvious being SIP/VoIP services and the associated handsets, headsets...

  • No Comments
49 Votes
Include link to reset password in Client Signup Email

When manually creating clients, the process to get the user to create their password is extremely cumbersome. It would be great if we could include a...

49 Votes
Custom Invoice Status

We'd like WHMCS to have customizable invoice statuses, for reporting purposes, such as Overdue, Collections, Bad Debt and such. I saw another topic wi...

48 Votes
Change how upgrade/downgrade amount works when changing billing cycle

If you've configured your WHMCS products with monthly, semi-annually and annually billing periods where semi-annually and annually is priced with a di...