How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2359 Ideas Found. Showing page 7 of 118.


55 Votes
Consolidated Domain Renewal & Invoice Reminders

We have several customers with multiple domains and hosting services. Many often complaint that they get too many individual emails for domain renewal...

55 Votes
Hook point for Switch Accounts

With the introduction of Users in WHMCS v8, it would be relevant to have a hook point configured for when Users access a Client's account. The UserLog...

54 Votes
Email Campaigns Domain TLD Criteria

Add domain extension to Email Campaigns that we can send users notifications about the price increase of only one extension

54 Votes
Adding an item in the middle of an invoice (blank line at certain point in invoice)

I keep track of client billing on a draft invoice and when it's time to bill I change the draft invoice to live. I write the items by date on the invo...

53 Votes
Non-latin characters transformation in the SEO-friendly URIs

The SEO-friendly URL generation function removes non-latin letters. But some of them are important letters that should be transformed to their closest...

53 Votes
Option for contacts to receive replies only for tickets they have opened.

Would it be possible for only the Primary contact and the contact who opened a support ticket to receive email notifications for that ticket. Currentl...

53 Votes
loyalty system

I would be good to see a loyalty system, like the affiliate's but this would reward customer for staying with you. so say they spend £10.00 they woul...

53 Votes
Easy DNS Setup

The domain section had made huge leaps in the last couple of releases but it would be good to have an function using the cPanel API that would allow t...

52 Votes
Restrict users access to certain products

I'm happy with the new users and client accounts system update. We can choose what permissions each user has. However, right now we can't restrict the...

50 Votes
Technical Support: Avatar

Hello,It would be great if the support staff (In answering a ticket) the operator has a photo as avatar.Would be great, that customers can also atta...

50 Votes
Ticket system - Possibility to assign to a specific staff

This is helpful when i have all staffs from that department busy, so i can sign to another one just inviting him.I cant have all staffs in the same de...

  • Declined
50 Votes
Bulk select and remove products

The option to select multiple products and next deleting them would be helpful for people with a lot of products, for example, a range of dedicated se...

49 Votes
Ability to create custom cPanel application links

Hello,This is just a quick idea, it would be great if there was the option to create custom links in cPanel, the option to reference a icon URL, add a...

49 Votes
Add support for shipping costs

There are a growing number of areas where shipping costs are relevant - the most obvious being SIP/VoIP services and the associated handsets, headsets...

48 Votes
Change how upgrade/downgrade amount works when changing billing cycle

If you've configured your WHMCS products with monthly, semi-annually and annually billing periods where semi-annually and annually is priced with a di...

48 Votes
Ability to undo last action.

Like the undo in word, this could undo 'stpuid' actions. This that are difficult to manually re-ajust, this could unmerge tickets, or restore a delete...

48 Votes
Client search "hide inactive clients" default to off or make a persistent preference setting

It seems in the latest version 7.7.1 a new filter has been added to the view/search clients in WHMCS. On the right side a button "hide inactive...

48 Votes
Recurring Tasks/To-Do's/Projects/Tickets

I am shocked to not find anywhere (unless I didn't look hard enough) a request for recurring tasks/to-do's/projects/tickets!I would really love to be...

48 Votes
HubSpot Service Hub Integration

Hi there,I know for support tickets there's some integration with Kayako. I was wondering if it would be beneficial for some companies to have possibl...

48 Votes
Passkeys/Webauthn MFA

It would be great to see Passkeys/Webauthn integrated as 2FA option for all admins/clients, it is much easier for end users and should result in more...