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Custom Invoice Status

  • Valentina Zanetti shared this idea 7 years ago
  • Payments/Billing
  • 14 Comments


43 Votes
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We'd like WHMCS to have customizable invoice statuses, for reporting purposes, such as Overdue, Collections, Bad Debt and such. I saw another topic with something similar (Unpaid/Overdue status) to which this would also apply.

14 Comments

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sol2010 commented 25th August
Yes, this is helpful if we have a custom payment module too, so then we con control what email reminders are sent etc
fxtechhead commented 9th April
Yes +1 ! It's a really important feature !

This is definitely needed and should have been inbuilt in WHMCS already
Andy Saw commented 23rd November 21
We need to custom the invoice status, example : Duplicate, Overdue and so on which is more helpful
siham commented 15th April 20
Yes, we definitely need this.
I wonder why is it possible for orders and support tickets, but not for invoices...
Md. Shafiqur Rahman commented 7th November 19
We need custom invoice status such as overdue, bill etc or whatever we write according to our customer requirement.
bady commented 15th June 19
I also think that this possibility should be integrated, so that for example one can mark bills which are with the lawyer accordingly. Also the status unpayable would be helpful because canceling is not always useful.
Telforce commented 3rd June 19
We need to be able to set invoices to status 'unpayable' so we know we have to request a tax refund because the invoice is never going to get paid.
Michael Foland commented 8th May 19
This is a good idea. This needs to be built in.
Fraser Ray commented 27th April 19
+1 - I cannot believe this isn't built in!
interserva commented 24th April 19
Status of Credit Note would be great!
Thibaut Robert commented 6th January 19
Yes +1 ! It's a really important feature !

Thanks
netx commented 3rd November 18
Yes +1. Adding this new custom invoice status such as an "Overdue" would help out to differentiate and stand out among "Unpaid" invoices, which now all look the same when you send out whether a regular invoice to pay for a first time or a First, Second, Third Invoice Overdue notices -- either that or add an ability to be able to configure Invoice's email template to custom that red upper right banner invoice status text. Therefore "Unpaid" Invoices output (PDF, etc ) to send more powerful message to a client and thus be more effective should not look exact same through out different times trying to collect its payment as mentioned i.e. 1st, 2nd, 3rd Overdue notices etc . Thank you.
Ioxa commented 18th February 18
This would be very usefull. There should be possibility to at least add some kind of paraller statuses for invoice status ”Unpaid” to track how many invoice reminders have been manually sent by postal mail (like ”Unpaid & 1st reminder sent”, ”Unpaid & 2nd reminder sent”).

I could see this feature to be used with Batch PDF invoices when printing payment reminders to be sent via postal mail, and tracking which unpaid invoices have been already reminded.
The Hype Group Ltd commented 16th January 18
I agree, we would like to add on hold invoice status's for situations where there has been complications. amongst other statuses