Share, discuss and vote for what you would like to see added to WHMCS
196 Ideas Found. Showing page 9 of 10.
How can we set all tickets of certain clients who purchased domain and SSL as HIGH TICKET LEVEL?How can we set all tickets of certain clients who purc...
For hosting like us that deal mainly with IPs, the AutoCorrect feature in the editor is really annoying. When you type 1.1.1.1 and hit enter, it will...
built-in Pre-made WHMCS knowledgebase articles instead of empty knowledgebase page please.
Could you please give a better INTERNAL NOTE where agents can leave comments for management or others?Currently, it is added in different color below...
I am getting spam from my support email address.I use a forwarder for support email address.The spam can't be blocked as the spam has my email as the...
Currently, when viewing a support ticket there is no link to go back to the ticket list. It's necessary to use the browser back button. However, d...
With more and more companies moving to cloud hosted email services like Microsoft 365, Google Workspace and even OX AppSuite, the ability to manage mu...
Currently the "Allow Insecure Imports" option causes us some problems.One of which is that the ticket owner thinks their replies have been s...
When a user who has a sub-account submits a ticket, their email gets added to the cc database column, and does not get added to the email column.This...
Please add a basic chatbot.... or recommend one...1) customer goes to knowledgebase2) chatbot launches "How can we help"3) customer adds a q...
Frequently, and to our great annoyance, people seem to just love having stupid images in their email signature. This might be social media icons, or a...
We are looking to enable previous responses in our ticket responses for clients. I have found the bit on "quoting replies" in a ticket, but...
When responding to customer support tickets, it would be very useful to have a button/icon which can open a chatGPT window/modal which requires the re...
Hello,Could you please consider a new feature in upcoming whmcs versions to assign all the tickets of a deleted user to some other user we prefer.
would like clients to permit leaving feedback without logging in without also disabling the login requirement for accessing tickets, as we know if the...
Dear All,I can see from Administrator role - it has the below:1)Open New Ticket2)Delete TicketHowever it does not prevent the support user to 1) Reply...
Currently WHMCS only shows this option after a reply exists. I would be rather good when a user opens a ticket to also add CC that will keep track of...
when you quote previous replies on a ticket, it does not include the date/time. I usually want the client to see the date/time of the previous replies...
When you are responding to a ticket and click on the 'Add Billing Entry' it would be nice to have a spot to add quantity and the radio buttons for hou...
On GitHub, when you reference an Issue # or commit ID, it automatically detects it and auto-links it accordingly.When replying to a ticket, or adding...