Read only access for support ticket
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Timothy Ang shared this idea 2 years ago
- Support
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Dear All,
I can see from Administrator role - it has the below:
1)Open New Ticket
2)Delete Ticket
However it does not prevent the support user to
1) Reply the ticket
2) Close the ticket
I hope the below 2 function is implemented in the Administrator Role
1) Reply the ticket
2) Close the ticket
Thank you
I can see from Administrator role - it has the below:
1)Open New Ticket
2)Delete Ticket
However it does not prevent the support user to
1) Reply the ticket
2) Close the ticket
I hope the below 2 function is implemented in the Administrator Role
1) Reply the ticket
2) Close the ticket
Thank you
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