Integrate ChatGPT into ticket reply field
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craigedmonds shared this idea 10 months ago
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When responding to customer support tickets, it would be very useful to have a button/icon which can open a chatGPT window/modal which requires the response to the clients and replaces the written response with the ChatGPT version.
That would allow for better response and will also auto-check spelling.
It might even be useful to have chat GPT scan the KB prior and provide suggested responses.
That would allow for better response and will also auto-check spelling.
It might even be useful to have chat GPT scan the KB prior and provide suggested responses.
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