sol2010
shared this idea
1 year ago
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Please add a basic chatbot.... or recommend one...
1) customer goes to knowledgebase
2) chatbot launches "How can we help"
3) customer adds a question
4) chatbot matches to existing knowledgebase answers
5) if not answers match, show support contact form
1) customer goes to knowledgebase
2) chatbot launches "How can we help"
3) customer adds a question
4) chatbot matches to existing knowledgebase answers
5) if not answers match, show support contact form
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