How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2145 Ideas Found. Showing page 6 of 108.


49 Votes
GoCardless - Instant payments

When a customer places an order for a new service and sets up a direct debit it takes up to 2 weeks before the invoice changes from "pending paym...

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48 Votes
Hook for tax calculation

Since WHMCS can't calculate different tax categories per product (tax A and tax B on product X and tax A only on Product Y) we would need to be able t...

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48 Votes
Forward an email to open a ticket

Many of the large ticketing systems (Zendesk, SupportPal, FreshDesk, etc.) allow the ability for an administrator/ticket operator to forward an email...

48 Votes
Add support for custom DNS types

WHMCS has a fixed set of DNS record types, which is not supported at all registrars. Currently, our resellers have to modify their clientareadomainsdn...

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47 Votes
Technical Support: Avatar

Hello,It would be great if the support staff (In answering a ticket) the operator has a photo as avatar.Would be great, that customers can also atta...

47 Votes
Allow State/Region Overrides

HelloWe all expect to see in near future a way to override States\Region on WHMCS and not need to replace those files on every minor updates.States ar...

47 Votes
eNom DNSSEC Management

eNom supports DNSSEC entries via API calls or manual submission.Adding the API call configurations for DNSSEC management (add, get & delete) will...

46 Votes
Registrant/Administrative/Technical Contact during the order

I propose to add the fields:- Registrant Contact- Administrative Contact- Technical ContactBecause during the order the customer can decide only the a...

46 Votes
Ability to create custom cPanel application links

Hello,This is just a quick idea, it would be great if there was the option to create custom links in cPanel, the option to reference a icon URL, add a...

45 Votes
Ability to undo last action.

Like the undo in word, this could undo 'stpuid' actions. This that are difficult to manually re-ajust, this could unmerge tickets, or restore a delete...

45 Votes
Adding an item in the middle of an invoice (blank line at certain point in invoice)

I keep track of client billing on a draft invoice and when it's time to bill I change the draft invoice to live. I write the items by date on the invo...

45 Votes
Hook point for Switch Accounts

With the introduction of Users in WHMCS v8, it would be relevant to have a hook point configured for when Users access a Client's account. The UserLog...

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44 Votes
When using the Email Marketer tool - send only one email per product per order

Hi, We are using the Email Marketer tool in order to send an offer to buy product 2 to a customer who bought product 1 by using the Number of Days aft...

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44 Votes
loyalty system

I would be good to see a loyalty system, like the affiliate's but this would reward customer for staying with you. so say they spend £10.00 they woul...

44 Votes
Stripe WeChat Pay in the coming update

Recently Stripe added the support of wechat pay , can we able to see the support for this. Wechat is used by more than 600 million customers. That sho...

44 Votes
Stripe UK Direct Debit

Direct debits via Stripe UK have been publicly released and would like you to reconsider the decision to implement such a gateway: https://stripe.com/...

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44 Votes
Option to Overwrite Scheduled Email Campaigns Frequency

The new Email Campaigns Tool in WHMCS 8.0 is pleasing, especially the Schedule Campaign option. However, the Email Campaign functionality currently ha...

43 Votes
Allow for US Based Taxes based on Counties

In the United States for the State of Ohio our tax rates are based on each county in the state. Allow WHMCS to setup tax rates based on zip codes in...

43 Votes
Add support for shipping costs

There are a growing number of areas where shipping costs are relevant - the most obvious being SIP/VoIP services and the associated handsets, headsets...

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42 Votes
Client search "hide inactive clients" default to off or make a persistent preference setting

It seems in the latest version 7.7.1 a new filter has been added to the view/search clients in WHMCS. On the right side a button "hide inactive...