How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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All Ideas

2215 Ideas Found. Showing page 5 of 111.


6 Votes
integrating OpenAI GPT

I propose to integrate the GPT-4 API by OpenAI into our current ticketing system, not only to improve efficiency and customer service experience but a...

12 Votes
Better logging of changes to domains

Currently it is just logged that something is changed in domains, not exactly what. It would be useful if logging was the same as product log and show...

60 Votes
Promo codes for domains should support separate options for registrations, transfers, and renewals

When creating a promo code for domains, there should be three checkboxes to specify which actions it applies to: registrations, transfers, renewals.Ou...

0 Votes
Option for customers to hide or archive cancelled services

Active and longer term customers can get quite a list of services that are cancelled.Sometimes this bothers them and they would rather not see a servi...

122 Votes
Payoneer payment gateway

Need to Payoneer payment gateway for WHMCS.

73 Votes
admin only knowledgebase system in WHMCS

Hi, we need a way to use the knowledgebase for inside information / admin only.We want to use some of the articles in the knowledgebase without lettin...

334 Votes
Cloudflare Turnstile

HiAre you interested in integrating Cloudflare's Turnstile?https://developers.cloudflare.com/turnstile/get-started/migrating-from-recaptcha/Thanks

20 Votes
Project Management Client Area enable per client / project

At present you can enable to show all projects in the client area.What would be far more useful is to have this option at a client or project level as...

19 Votes
Mass create Time Tracking entries from tasks in the project management addon

Hi,Now there is no connection between tasks and Time Tracking entries in the project management addon.We wand a way to select certain tasks and to be...

106 Votes
Add a collision check when assigning a task to an admin

Hi, Now we can assign several tasks to the same admin at the same time regardless if the admin is free or not at the specific date.We need a way to ch...

213 Votes
Automated DNS SPF Configuration during OX Suite Provisioning

When provisioning OX Suite, the system creates MX records on the cPanel server but does not amend the SPF record. It could easily use the cPanel scrip...

60 Votes
Hook point for Switch Accounts

With the introduction of Users in WHMCS v8, it would be relevant to have a hook point configured for when Users access a Client's account. The UserLog...

4 Votes
Template for Notes Section on Tickets

I previously worked for a hosting company and we used a certain thing for when we did Tickets, and these notes were applied via Ticket Notes, and the...

3 Votes
Show client time differential in ticket replies

When interacting with a client via support tickets, it can be super handy to know what time it is where they currently are located.Therefore it would...

51 Votes
Auto Charge Different Services to Different Credit Cards

Now that WHMCS has support for multiple credit cards, I would love to see the ability to select which credit card is associated with which product/ser...

4 Votes
Integrate ChatGPT into ticket reply field

When responding to customer support tickets, it would be very useful to have a button/icon which can open a chatGPT window/modal which requires the re...

24 Votes
Allow customers to undo cancellation request

I couldn't find a solution to this online, but think it would be pretty good if implemented.I think an option in Settings to allow customers to undo a...

70 Votes
Passkeys/Webauthn MFA

It would be great to see Passkeys/Webauthn integrated as 2FA option for all admins/clients, it is much easier for end users and should result in more...

0 Votes
Client Area Activity Log

Make a Customer Activity Logs page the default.Data Protection Laws (LGPD) require web providers in our country to record user activity logs on their...

31 Votes
Do not generate 0.00 invoices

In Europe, Invoices for 0.00 cannot be entered into accounting systems for many WHMCS users. Just keep them in the non-sequential numbering.