Share, discuss and vote for what you would like to see added to WHMCS
178 Ideas Found. Showing page 4 of 9.
Please add checksum/hashes for all download install/upgrade zipsWith things like this where there is no details providedhttps://blog.whmcs.com/133679/...
I want to make a more visual page for knowledgebase as if it was kind of a blog. So that in the knowledge base layout every article can have their aut...
An article always has a author but there is no option for adding it automatically
Sometimes our articles tend to be related with two or more categories but you can only add an article in one cat.
Visual design is always a priority in a business and more so for a blog, I try to make the knowledge base look better and I would do it using a featur...
Hello,I have been loving the WHMCS product and enjoy the features it has regarding its knowledgebase. For my use case, I like to review past tickets t...
We started using WHMCS Support Tickets.When a ticket is created, email notifications being sent to the the client would come from the Support Departme...
It is necessary to integrate fields to add social tags in the knowledgebase articles or allow to integrate custom code in the header according to the...
I previously worked for a hosting company and we used a certain thing for when we did Tickets, and these notes were applied via Ticket Notes, and the...
A number of our clients use email only to contact us for support. They never visit the ticket area of our support site.These clients tend to CC other...
Currently, when viewing a support ticket there is no link to go back to the ticket list. It's necessary to use the browser back button. However, d...
Currently the Tickets tab on a client in the admin area sorts from oldest to newest. That means if you go here and try to look up the most recent tick...
Currently the translation override will only work for client emails and client interface. I'm not sure why there isn't a matching option for the admin...
While using the escalation rule for ticket TicketStatusChange hook doesn't work.
We noticed that it is not possible to translate the ticket status to our own language.If we do this (with some database forces), the tickets still get...
Apreciate you can ADD rules to scalate a TICKET based on SENDER @domain.This can be usefull to have a speficied SLA with a specified company, and not...
The problem is when one user creates a predefined answer and another one edits and saves it. The first user makes a change again, then this change wil...
Hi, It would be nice to have other fields besides name, firstname, email for predefined replies.For example- to have a key for a FAQ and add something...
HiWe suggest you connect Prerfex CRM support to WHMCSMore than 50,000 Installations open source CRMhttps://help.perfexcrm.com/introduction-to-perfex-c...
When looking at the support ticket's queue, it would be very nice if the filters you had in place, weren't cleared everytime that the auto-refresh int...