How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Rename or Translate Ticket Statuses for Admins

Currently the translation override will only work for client emails and client interface. I'm not sure why there isn't a matching option for the admin language override.

$_LANG['supportticketsstatusanswered'] = "Waiting on Reply";
$_ADMINLANG['supportticketsstatusanswered'] = "Waiting on Reply";


Login to post a comment.

Thanks John,
I have not found any documentation on this. Looking for open and answered specifically.

These are not working:
$_ADMINLANG['support']['open'] = "New Ticket";
$_ADMINLANG['support']['answered'] = "Need Approval";
Hi Nathan,
There are a number of automatic ticket categories, the labels for which can be translated with the following strings in the /admin/lang/ files:

$_ADMINLANG['support']['awaitingreply'] = "Awaiting Reply";
$_ADMINLANG['support']['flagged'] = "Flagged Tickets";
$_ADMINLANG['support']['allactive'] = "All Active Tickets";

Does that meet your needs?
Nope, but thank you! We're looking to change the two I mentioned.