How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2451 Ideas Found. Showing page 8 of 123.


48 Votes
Client search "hide inactive clients" default to off or make a persistent preference setting

It seems in the latest version 7.7.1 a new filter has been added to the view/search clients in WHMCS. On the right side a button "hide inactive...

48 Votes
Recurring Tasks/To-Do's/Projects/Tickets

I am shocked to not find anywhere (unless I didn't look hard enough) a request for recurring tasks/to-do's/projects/tickets!I would really love to be...

48 Votes
HubSpot Service Hub Integration

Hi there,I know for support tickets there's some integration with Kayako. I was wondering if it would be beneficial for some companies to have possibl...

46 Votes
Set Financial Year

Not everyones financial year runs January -> DecemberOurs runs April -> March each year, so we end up running two reports and manually combining...

46 Votes
Allow for US Based Taxes based on Counties

In the United States for the State of Ohio our tax rates are based on each county in the state. Allow WHMCS to setup tax rates based on zip codes in...

46 Votes
Include link to reset password in Client Signup Email

When manually creating clients, the process to get the user to create their password is extremely cumbersome. It would be great if we could include a...

46 Votes
Add a note + change a status of a ticket when there is an `Email Sending Failed` error in the System Activity Log

Hi, Now when sending an ticket reply to a client / contact while there is a problem with the email address - the email will not be sent (although ther...

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45 Votes
Make Registrar TLD sync tool automatable with cron job

Please add automation to the new tool "Registrar TLD sync"

45 Votes
Auto Charge Different Services to Different Credit Cards

Now that WHMCS has support for multiple credit cards, I would love to see the ability to select which credit card is associated with which product/ser...

45 Votes
Allow multiple phone numbers per contact

Some clients need multiple phone numbers for each contact. Would like to see a drop down for Office, Home, Cell, Fax, and Other with each number.

45 Votes
SMS notifications included inside WHMCS

I have some clients that do not check their email often.I always manually send them an SMS using SMS global. They then pay a few hours later.I think i...

45 Votes
Improve Ticket Search

The inability to search beyond the initial message of a ticket has become a major hindrance in continuing to use WHMCS as support desk. While I am awa...

45 Votes
Desktop notifications

Support for Chrome desktop notifications for new tickets, etc. would be awesome. Having to rely on email for notifications is inconvenient, and could...

44 Votes
Please add a way to set a project task a start and end time

Hi, Please add a way to set a project task a start and end time for each task.Now we can only set the Due Date regardless of the time to do the task i...

44 Votes
Staff Payroll

I think there should be a feature to handle out going payments, have a section where admin's can define staff members, control their base wage / salar...

42 Votes
Income Forecast , include add-ons

I would like the same income forecast reporting to be present In Reports > Income Forecast as there is when you go to view the Admin Home Module:...

42 Votes
Allow clients to cancel product addons

Currently if a client wishes to cancel a product addon there's no option to do so other than create a support ticket. It would be great if customers c...

42 Votes
Invoice Usage Billing Monthly for Quarterly, Semi-annual and Annual Products

The "SnapShot" Usage Billing actually is recommended only to the monthly billing cycle, but this does not always represent the reality of th...

42 Votes
NameSilo.com Integration

Would be great to finally add Namesilo.com as an officially supported registrar. They've grown a ton over the years and have an incredibly easy to use...

42 Votes
Notify clients before their account is automatically deleted

From the Automation settings, we can specify if WHMCS should automatically delete clients after X number of months.This is a great feature but it need...