We often need to assign a ticket to a particular contact but we aren't able to unless we manually update the database with the correct contactid.
We can assign a ticket to a client but not a contact. It would be very nice if we could do this through the admin view ticket page and the API updateticket action.
WHMCS Team Clarification:
As an admin or support operator, I would like to assign guest tickets to a specific contact within a client account.
Currently the Options tab on the ticket allows for assignment of a client account, but not a contact.