How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2214 Ideas Found. Showing page 13 of 111.


26 Votes
SLA Response Times on the Helpdesk / Tickets

Hello,WHMCS Helpdesk should support the feature of allow us to define SLA Response Times per ticket, client, group, product or service.Only this way w...

  • Declined
26 Votes
Attrition / churn rate report

Being able to calculate the churn / attrition rate inside WHMCS might give us a quick glimpse to one of the most important metrics for any service pro...

  • No Comments
25 Votes
Big overhaul of the affiliate system.

I would like to request that the affiliate system is overhauled, if you look at https://requests.whmcs.com/search/affiliate there are 9 pages of reque...

25 Votes
Configurable Options Slider Limitations

At present, it's possible to configure the Quantity Options Slider with:- Price per single increment- Minimum Quantity- Maximum QuantityThis works if...

25 Votes
Allow users to receive emails

If you want to setup a new user that's going to take care of invoices, you will also need to setup a contact. Users can't receive email notifications...

24 Votes
Markdown support in Knowledgebase

I become very accustom to Markdown formatting and would like to use it when creating Knowledgebase articles.Regards,Martin WrightHostBrew, LLC

24 Votes
Ability to set different price for plan renewals

Currently whmcs only allows you to set one price for a product. Having the ability to offer a 'discounted' initial price and then setting a different...

24 Votes
Identity Verification

At this time it is a must to know who is your client.You want to stay at least one step ahead of fraudsters whose fake identities pretend to be legiti...

24 Votes
invoice display order

whmcs support said we can't change the order, then i request this featurein client area, section invoices, when invoices are displayed it is in order...

24 Votes
WHMCS PayPal Checkout Module, Smart Buttons - URI Parameters Customization

Revisiting the PayPal Checkout Module, Smart Buttons - Allow URI Parameters CustomizationThe PayPal Checkout (which uses PayPal's smart buttons on ord...

24 Votes
Hide "register lock" menu from the domain which can't be locked.

Some TDLs such as .EU do not allow to set "register lock" however register lock menu is appeared for all domains.I want hide "register...

24 Votes
Project Management related Hook Points

Hook Points allowing for me to create a web hook notifying my staff when we have New Project CreatedProject AssignedNew Message in ProjectProject Over...

24 Votes
Retain Configurable Option selections when on upgrade between products assigned to different Groups

As a hosting provider selling a mail service, it would be beneficial if the configurable option values on an individual service were retained when upg...

24 Votes
Configure which columns to display in "My services" to add-remove new ones

An option to configure which information columns and data to be displayed to the clients in the "My services" option for the clientsWhere yo...

24 Votes
E-Mail Template Smarty Error/Sanity Check

We just had a case where editing in HTML caused some rogue HTML to make it into the plain text code of an e-mail template that broke the Smarty Templa...

  • No Comments
24 Votes
Proxmox VE Support

A built-in Proxmox Module (for newest version) with support for KVM and LXC would be real useful.

  • No Comments
24 Votes
Allow customers to undo cancellation request

I couldn't find a solution to this online, but think it would be pretty good if implemented.I think an option in Settings to allow customers to undo a...

23 Votes
Custom API Support

Using information such as the link below provides, one can create custom APIs for WHMCS without much trouble, but there is no documentation from WHMCS...

  • Declined
23 Votes
WordPress Toolkit WordPress Toolkit all options should also display in the WHMCS client area

WordPress Toolkit all options should also display in the WHMCS client area, not the only icon in the quick screenshot. We can install uninstall scan,...

23 Votes
Hook return issues including more then one hook point compatibility and changes to smarty variables

The issue at hand here is what happens with the return data from a hook point. I want it to be official that a hook can change smarty template variabl...