How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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2210 Ideas Found. Showing page 14 of 111.


48 Votes
HubSpot Service Hub Integration

Hi there,I know for support tickets there's some integration with Kayako. I was wondering if it would be beneficial for some companies to have possibl...

5 Votes
Invoice option to list the total discount on one line at bottom instead of for each service line.

After updating to 7.8.3, the group client discount is now itemized for each product. For some of our clients this results in multiple pages for an inv...

3 Votes
Since WHMCS tickets do not show image attachments inline, provide filename inline to show which one was there

Frequently clients will reply to tickets via email with inline image attachments to demonstrate and directly refer to a particular item.However WHMCS...

35 Votes
Additional Stripe payment methods

Stripe allows many other payment methods apart from just credit cards such as: debt, google & apple pay, etc...As it is already connected for cred...

6 Votes
Add API Integration for network issues

We would like to suggest an API endpoint in the WHMCS API for creating, updating and deleting (or resolving) network issues. the idea could be that an...

0 Votes
On upgrade: need option to take payment for new payment cycle to prevent cycle change abuse

Here's an example scenario that makes this essential:1. Customer purchases a free plan set for $0 / year2. Later that day, customer upgrades to a plan...

6 Votes
Allow registrar errors to be shown in client area

In some cases it can be useful to show the registrars epp/api error to the client directly in the client area. In our case the client is not allowed t...

4 Votes
Ticket weight

We intend to give weight (degree of difficulty) to each support ticket, starting from 1 the easy to 5 for hard ticket, so that I can count the weight...

33 Votes
Azure AD / Active Directory SSO

SSO using Azure Active Directory might be beneficial for larger hosting organizations. As a result, your company only needs to create a single account...

8 Votes
Associate Quotes

Coming from basic Xero Projects I liked the ability to associate quotes with projects. I think it just makes sense to keep all related files - ie quo...

7 Votes
links quotes to tickets

When you create a quote for a potential client, and they reply to that quote, this creates a ticket.It would be very useful if the ticket was linked t...

4 Votes
No Access to Client Panel till Email verification takes place

Hi Team,we want that "Till a user has not verify his email on account, he should not be able to access all features of client portal. As client v...

17 Votes
Cross Selling when purchasing a domain name

The latest WHMCS has a neat product cross selling feature, it would be nice to extend this cross selling feature to domain purchases. Example: A custo...

  • No Comments
322 Votes
Add an option to see the original mail from the client (with the original HTML formatting etc.)

Hi, Now any mail imported to the ticket system is converted to plain text by using the strip_tags function.This means that we cannot see the mail as t...

1 Votes
Log External Domain Lookup Provider Domain Searches

In the past WHMCS logged domain lookup searches in the log. Today the Whois Lookup Log under the admin in:Utilities > Logs > WHOIS Lookup LogIs...

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1 Votes
Customizable invoice reminders

WHMCS offers only one invoice reminder time, which, to me, is a bit insufficient. I find that a 2 week reminder is "ok" for an annual custom...

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3 Votes
Restrict KB article for all guest and clients both

Hi ThereWe need to block KB article for all users. No one should be able to access it even after logging inThanks

51 Votes
SMS notifications included inside WHMCS

I have some clients that do not check their email often.I always manually send them an SMS using SMS global. They then pay a few hours later.I think i...

173 Votes
Configurable "thank you" page / order completed

A configurable, WYSIWYG-editable (like email templates, complete with variables) "thank you" page for completed orders.This is a good place...

4 Votes
Rotate CC Encryption Hash

In terms of security, having the ability to rotate out the CC Encryption key for all encrypted data within WHMCS would be extremely useful and benefic...

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