How can we improve WHMCS?

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2215 Ideas Found. Showing page 10 of 111.


12 Votes
Filter for Unassigned tickets

Right now I can filter my ticket queue based on which of my technicians the tickets are assigned to. I'd like a filter which would allow me to see onl...

0 Votes
2FA for Support Operator admins

Submitting support tickets is a giant hassle if you have MFA / 2FA enforced for admins - support cannot log in.Fix support logins by allowing us to di...

221 Votes
Payment Gateway processing Fee

Hello All,I want that whmcs should have an option where we can add a % amount of total invoice amount + any fixed amount.For example paypal takes : Se...

3 Votes
Ignoring certain emails/domains to create a ticket.

Wishlist:1. Create an ignore list by email addresses or certain domains.2. When importing email from POP3 or Gmail, the process will skip email addre...

0 Votes
Check for Session Expiry on Ticket Submit in Client Area

Clients can take longer than the configured PHP session length to compose their message when opening a new ticket or replying to an existing tickets....

  • No Comments
0 Votes
Order Confirmation Recipient

I would like to suggest having a field to enter to receive an order confirmation. As of today, the only option is through the user role.

0 Votes
API function add - ability to assign task template to a task

Currently there is only one way to programmatically add a task to a project: https://developers.whmcs.com/api-reference/addprojecttask/It would be ver...

  • No Comments
0 Votes
Implement Get/Update & Delete Billable Items API

On behalf of client: I want to be able to retrieve, edit and/or delete billable items via the API -Please implement these API calls - - GetBillableIte...

  • No Comments
21 Votes
Use GoCardless Payouts API to get Transaction Fees

Somehow, the GoCardless fees need to be included in the transactions to avoid leaving an accounting black hole as GoCardless doesn't invoice merchants...

148 Votes
Option for Registrar-Lock

Not all TLDs supports a Registrar/Transfer-Lock, so it would be nice if WHMCS has an option (like the EPP Code, ID Protection, DNS Management) in the...

18 Votes
Approval of affiliates by admin

Add the ability for users to apply to become affiliates by activating a setting that only allows administrators to add affiliates to the site, and not...

23 Votes
API WHMCS GetProducts Hidden Products

The GetProducts action shows products, but it does not retrive the hidden products, nor does it show the hidden property. Is there a way to retrive hi...

8 Votes
Allow the server to be chosen depending on the addon added.

We have a couple web builders and some servers have streaming FFMPEG and some do not for example.It would be very helpful if you could add in the addo...

71 Votes
Allow State/Region Overrides

HelloWe all expect to see in near future a way to override States\Region on WHMCS and not need to replace those files on every minor updates.States ar...

0 Votes
Direct link to the shopping cart with defined quantity

The possibility of passing a quantity parameter on the direct link to the shopping cart.Example, Direct link to the shopping cart with defined quantit...

  • No Comments
45 Votes
Allow clients to cancel product addons

Currently if a client wishes to cancel a product addon there's no option to do so other than create a support ticket. It would be great if customers c...

3 Votes
Provide option to block attachment in support ticket replies

Frequently, and to our great annoyance, people seem to just love having stupid images in their email signature. This might be social media icons, or a...

48 Votes
HubSpot Service Hub Integration

Hi there,I know for support tickets there's some integration with Kayako. I was wondering if it would be beneficial for some companies to have possibl...

5 Votes
Invoice option to list the total discount on one line at bottom instead of for each service line.

After updating to 7.8.3, the group client discount is now itemized for each product. For some of our clients this results in multiple pages for an inv...

3 Votes
Since WHMCS tickets do not show image attachments inline, provide filename inline to show which one was there

Frequently clients will reply to tickets via email with inline image attachments to demonstrate and directly refer to a particular item.However WHMCS...