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Payal Payments Gateway Include an option for One-time payments

  • Host Havoc shared this idea 2 months ago
  • Payments/Billing
  • 4 Comments


6 Votes
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With the implementation of Newer Paypal gateways, the option for clients to make only one-time payments manually is no longer possible through the PayPal account. Many clients prefer to make manual payments for recurring services to allow for "more control" over their payments and outgoings.
WHMCS Team Clarification:
This idea relates to the "PayPal Payments" module.

4 Comments

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Thomas Frank commented 1 month ago
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tycjheg5 commented 1 month ago
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Chad Rabanus commented 2 months ago
Majority of my customers who pay with paypal wait for their invoices and then manually pay at some point prior to the due date. I personally myself don't even use auto pay for anything.

For those handful that use subscriptions this is a nice upgrade but for everyone else it's not.

This new module should be able to handle both scenarios if its the go forward. Give the option to just do a single/one time payment without linking or link for auto-pay. Simple as that.

By telling me the customer has to link, pay, unlink each time for one time payments is adding friction
By telling me the customer now has to reach out to me via email or ticket to disable cc processing is adding friction.
Official Response
WHMCS commented 2 months ago
Thanks for taking the time to share this idea.

The PayPal Payments module provides access to credit card-like controls which clients and admins can use to manage their payments:
- Clients can delete their PayPal account from the list of Payment Methods via the corresponding page in the client area . If they did this immediately after paying, you wouldn't be able to automatically charge them for renewal: https://docs.whmcs.com/payments/pay-methods/#in-the-client-area
- As an admin you can toggle on the "Disable CC Processing" option on their Profile if a particular Client doesn't wish their account to be charged automatically: https://docs.whmcs.com/clients/client-profile/profile-tab/#additional-client-settings

Linking of the PayPal account is really beneficial to merchants and your clients; it reduces renewal friction to help decrease involuntary churn for you, makes it easier for clients to upgrade and buy new services without having to re-enter their PayPal account details and reduces cart abandonment. Faster checkout = higher conversion rate for you.