Share, discuss and vote for what you would like to see added to WHMCS
182 Ideas Found. Showing page 7 of 10.
This would be defined by users with the permission to edit Administrator accounts, and would be set as an option titled "Position".In the su...
https://www.pivotaltracker.com is an agile project planning tool. Currently we use the whmcs project tool for small projects but we use pivotal tracke...
Hello,Sometimes we need to attach files with the private notes on Support Tickets, and currently we don't have this option so we have to upload the fi...
Any administrator on the watchlist of a ticket will be notified upon any change that it might receive.Unfortunately, this email is exactly the same th...
As with the form submitted tickets emailed tickets should receive suggested kb articles or predefined replies in the automatic opened ticket response....
Sometimes our articles tend to be related with two or more categories but you can only add an article in one cat.
Akismet Integration To Reduce Spam On Support Ticket And Contact Form.
An article always has a author but there is no option for adding it automatically
First of all, my english is not good.I write with the help of translation.So if you don't understand, please ask.Let me try to explain it better.You k...
When looking at the support ticket's queue, it would be very nice if the filters you had in place, weren't cleared everytime that the auto-refresh int...
I want to make a more visual page for knowledgebase as if it was kind of a blog. So that in the knowledge base layout every article can have their aut...
A feature we use in Kayako, is the ability to tag an email addresses which log support tickets to an organisation. We can then set a customer organisa...
Hello,When users submit tickets and we reply to them, we would like the default status to be "open" or would at least like to have the optio...
I would like to be able to have another letter and number code that makes sequential numbers and/or sequential letters along with random ones.
It would be useful to adjust the scale used to provide feedback in ticket surveys. For example, right now the rating system uses a scale of 1-10. It w...
A number of our clients use email only to contact us for support. They never visit the ticket area of our support site.These clients tend to CC other...
We started using WHMCS Support Tickets.When a ticket is created, email notifications being sent to the the client would come from the Support Departme...
It serves no useful purpose to HIDE active tickets or to require a "filter" search that does not work the majority of time, wastes time. If...
Please add checksum/hashes for all download install/upgrade zipsWith things like this where there is no details providedhttps://blog.whmcs.com/133679/...
Hi, It would be nice to have other fields besides name, firstname, email for predefined replies.For example- to have a key for a FAQ and add something...