Add CC option to Ticket NOTES
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Joseph Nelson shared this idea 7 years ago
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Love the CC field on Ticket Replies, but having one on Ticket NOTES would be even better!
Can't tell you the number of times I've added a note to a ticket, and needed more than just one of my staff to be flagged on it.
Can't tell you the number of times I've added a note to a ticket, and needed more than just one of my staff to be flagged on it.
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