Share, discuss and vote for what you would like to see added to WHMCS
178 Ideas Found. Showing page 7 of 9.
Hello,When we add a new administrator with permissions to access to assigned tickets only, search bar is still showing sensible information about tick...
When you create a quote for a potential client, and they reply to that quote, this creates a ticket.It would be very useful if the ticket was linked t...
It would be useful to adjust the scale used to provide feedback in ticket surveys. For example, right now the rating system uses a scale of 1-10. It w...
A number of our clients use email only to contact us for support. They never visit the ticket area of our support site.These clients tend to CC other...
Currently WHMCS only shows this option after a reply exists. I would be rather good when a user opens a ticket to also add CC that will keep track of...
when you quote previous replies on a ticket, it does not include the date/time. I usually want the client to see the date/time of the previous replies...
When you are responding to a ticket and click on the 'Add Billing Entry' it would be nice to have a spot to add quantity and the radio buttons for hou...
We started using WHMCS Support Tickets.When a ticket is created, email notifications being sent to the the client would come from the Support Departme...
IP addresses of a support ticket created by a client (when logged into WHMCS) already displays the IP address of the client (at that time - when they...
Please add checksum/hashes for all download install/upgrade zipsWith things like this where there is no details providedhttps://blog.whmcs.com/133679/...
Hi, It would be nice to have other fields besides name, firstname, email for predefined replies.For example- to have a key for a FAQ and add something...
Instead of removing responses from a ticket to create a new ticket with it would be more beneficial to copy the content of the reply and create the ne...
When you Merge a ticket, the email addresses of the child ticket are not added as CC.Exemple: https://snipboard.io/nRFcW7.jpg
My clients attach and send big files through the ticket system, and it would be convenient to show a progress bar or shown the transfer status of the...
Subcategory is not shown in breadcrumb and only one level shown !
At this time, WHMCS protects the Knowledgebase search by a CSRF token, making it impossible to add a search form to the company website.The only worka...
It would be great if the "view ticket screen" on the admin area displayed the server name to which each service belongs to, if that service...
Ability to hide/unhide the amount column at support ticket at some roles This can be done in Administrator Roles. For example I have roles sales, mark...
There is this chatbot messenger called Rocketbots. Its AI interface works really well and its really help me with my customer support in terms of quic...