How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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192 Ideas Found. Showing page 3 of 10.


6 Votes
Add "LTS" as an Update Channel in the WHMCS Automatic Updater

Our company is tracking the LTS releases here https://download.whmcs.com/ . Currently we can't use the Automatic Updater for this as it either goes to...

6 Votes
Adding "Seen" feature for the tickets

why not to add "Seen" feature for the tickets, so when the client open and see the ticket, then the admin will have an icon which mean that...

5 Votes
AuthNet VOID function in addittion to Refund function

Authorize.net waits until midnight every day to submit transactions to the banks, even if the gateway is set to auth+capture. Before midnight, the sta...

5 Votes
Add R1Soft CDP Enterprise server version 3 with reseller features

Hi,Most hosting companies are using R1Soft (now knows as Idera).R1Soft is now having reseller features. Clients can create sub accounts and resell ba...

5 Votes
External Download Link

The ability to create a download link that links to a download link hosted somewhere else.

  • Declined
5 Votes
How to redirect affiliate unique link to a specific URL (pricing page etc.) instead of Homepage

WHMCS gives unique link / URL for each affiliate and once affiliate posts it somewhere like website etc. then traffic is redirected to the Home Page o...

5 Votes
Delivery Order and Purchase Order Module

Hope you to include 2 modules that's Purchase order and Delivery Order. Recently we purchase project management and start to use it. With the first pr...

  • Declined
5 Votes
TLD Import & Pricing Sync Domains on Promotions

First of all, I like your new TLD Import & Pricing Sync feature.I think it will be better if domains currently on promotion can be also synced. Cu...

5 Votes
Migrate Specific Customer to new WHMCS instance

WHMCS does not nativelyoffer the ability to only split a specific client type from one installationand move it to another. This would make a great fea...

  • No Comments
5 Votes
Tickets Trash box

It would be nice to have a trash box for the deleted tickets and to have a SPAM box for the usually SPAM considered emails. The trash and the spam box...

5 Votes
Allow changing limit of POP3 import on support ticket

Exceeded Limit of 10 Tickets within 15 Minutesshow up here Ticket Mail Import Log (Utilities > Logs > Ticket Mail Import Log)

5 Votes
Custom Session Timeout needed immediately

We just switched to WHMCS and it looks like we are going to switch back for this one reason alone. We use the ticketing system to keep track of all wo...

  • Declined
5 Votes
Ticket Locked

When a ticket is submitted by a customer, a team receive a notification via email and one of them access to the ticket and reply to it, other team mem...

  • No Comments
4 Votes
AuthNet Authorize Only Setting

Currently, WHMCS does Auth+Capture via the Authorize.Net API. A rash of skilled credit card thieves recently plowed through WHMCS and got past both of...

4 Votes
PHP(unit) testing

Would like to add request for php unit testing out of the box in WHMCS.This would be great both for running own tests when creating custom hooks and m...

  • No Comments
4 Votes
Add support ticket overview widget back to the admin dashboard or to the Support Overview section

Hi, In the new admin dashboard introduced in version 7.1 - few widgets was removed.One of them is the "support ticket overview" widget.This...

  • No Comments
4 Votes
No automated emails sent to closed accounts

I have automated emails sent at 30, 60 and 90 days after an account is created.I recently closed a client account however the client still received th...

4 Votes
Email Call to Action

I would like to integration with call to actions for support emails. It would be a great feature to be able to have a quick "View Ticket" bu...

4 Votes
Manually Dismiss Health Status Warnings

We got warning like "Your web server was detected as nginx . WHMCS System Environment Guidelines recommends using a webserver that by default hon...

  • No Comments
4 Votes
Database migration Boxbilling to WHMCS

Hello, I wanted to ask if you can migrate my database from BOXBILLING in WHMCS If you would like to know what are the costs.