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Allow changing limit of POP3 import on support ticket
Already Possible
Allow changing limit of POP3 import on support ticket
Already Possible
hanoon shared this idea 10 years ago
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Exceeded Limit of 10 Tickets within 15 Minutes
show up here Ticket Mail Import Log (Utilities > Logs > Ticket Mail Import Log)
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Official Response
WHMCS
commented 22nd May 19
Hi Ashley,
The Setup > General Settings > Support tab > Ticket Reply Email Limit option allows you to customise this.
Here's the documentation about it:
https://docs.whmcs.com/Support_Tab#Ticket_Reply_Email_Limit
Ashley Drees
commented 8th May 19
tthsthis has just caught me out, i would like to be able to disable this for busy clients or services
2 Comments
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The Setup > General Settings > Support tab > Ticket Reply Email Limit option allows you to customise this.
Here's the documentation about it: https://docs.whmcs.com/Support_Tab#Ticket_Reply_Email_Limit